Microsoft
Jennifer Munson
Gloucester,VA
Summary
Driven logistics and supply chain management student with 13 years of experience in the medical field overseeing compliance, inventory management, customer care, and quality assurance. Team-oriented collaborator and innovator with talent in high pressure situations requiring analytical thinking, quality checks, and protocols. Loyal and dependable team leader with strong background in problem solving, planning, and communication.
Overview
13
13
years of professional experience
Work History
Licensed Practical Nurse
Sentara Home Care
03.2016 - Current
- Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency.
- Optimized resource utilization through prudent management of medical supplies inventory and equipment maintenance schedules.
- Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Proven ability to learn quickly and adapt to new situations.
LPN Charge Nurse/Shift Supervisor
Virginia Health Services
05.2011 - 03.2016
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
- Increased patient satisfaction scores by consistently providing exceptional customer service and addressing concerns promptly.
- Evaluated staff performance through regular assessments, identifying areas for improvement and facilitating professional development opportunities.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Participated in development and implementation of quality improvement initiatives to raise healthcare standards.
- Proven ability to develop and implement creative solutions to complex problems.
- Applied effective time management techniques to meet tight deadlines.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Education
No Degree - Practical Nursing
ECPI University
Newport News, VABachelor of Science - Logistics And Supply Chain Management
Colorado Christian University
Lakewood, CO09.2025
Skills
- Quality Assessments
- Documentation accuracy
- Strategy Development
- Attention to Detail
- Work Planning and Coordination
- Interdisciplinary Team Collaboration
- Writing reports
- Analytical Thinking
- Data Analysis
- Workflow Coordination
Accomplishments
- Supervised team of 40 staff members.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
Software
Epic
Timeline
Licensed Practical Nurse
Sentara Home Care
03.2016 - Current
LPN Charge Nurse/Shift Supervisor
Virginia Health Services
05.2011 - 03.2016
No Degree - Practical Nursing
ECPI University
Bachelor of Science - Logistics And Supply Chain Management
Colorado Christian University
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