Jennifer "Nikki" Byrum
Supply Chain Professional
Haslet,TX
Summary
Supply Chain Professional with 15 years of experience in distribution and fulfillment. Demonstrates strategic thinking and strong communication skills, successfully building effective teams and driving leadership initiatives. Proven track record in identifying growth opportunities and managing multiple objectives to enhance efficiency in high-volume environments. Experienced in directing key improvements that facilitate business growth and operational success.
Overview
16
16
years of professional experience
Work History
Senior Manager of Logistics Operations
Twisted X Global Brands
Decatur, TX
09.2023 - Current
- Manage partner relationships.
- Negotiated contracts for 3PL services, imports, small parcels, and local transportation pricing.
- Enhanced communication with 3PL partners to boost productivity and strengthen relationships.
- Developed forecasting processes aligning purchasing and sales patterns for 3PL partners.
- Facilitated collaboration between sales and customer service to improve order accuracy and throughput.
- Oversaw multi-site warehouse operations involving two 3PL partners and a five-member corporate office team.
- Tracked and analyzed KPIs monthly and annually for comprehensive performance evaluation.
- Implemented inventory management processes, including asset reporting and health assessments.
- Analyzed year-over-year and month-over-month data trends, achieving approximately 15% growth in deliverable sales year-to-date.
- Experienced in import and retail compliance.
Operations Manager
Allen Distribution
06.2023 - 09.2023
- Conducted daily audits to ensure compliance with State and Federal regulations for over-the-counter medications and food.
- Maintained comprehensive audit documentation to meet customer requirements on daily, weekly, monthly, and quarterly bases.
- Developed and trained staff on Food Safety standards and efficient warehouse operations.
- Ensured compliance with 3rd Party Audits including AIB, SQF, UIL, and customer quality assessments.
- Managed proper usage and maintenance of company equipment to enhance safety and efficiency.
- Trained and certified all operators on Powered Industrial Truck (PIT) equipment.
- Facilitated monthly and quarterly safety training sessions at both site and corporate levels.
- Implemented Standard Operating Procedures for kitting department utilizing new Soften WMS for Amazon fulfillment.
Inbound/Outbound Operations Manager
Dennis Uniform Manufacturing, llc
08.2022 - 06.2023
- Launched new warehouse operations in September 2022, recruiting and hiring associates.
- Implemented standard operating procedures and developed a comprehensive safety program company-wide.
- Established inventory control processes and best practices beyond initial startup plans.
- Collaborated with developers and consultants to align on D365 ERP management system integration.
- Optimized warehouse utilization through strategic changes and enhancements.
- Resolved operational errors during D365 implementation by troubleshooting and problem-solving.
- Coached core team on functional operations, prioritizing effective communication skills.
- Trained warehouse associates in Lean Warehousing best practices to ensure safety and efficiency.
Sr Fulfillment Supervisor, Robotics– Ariat Hub
Saddle Creek Logistics
01.2021 - 08.2022
- Coordinated daily assignments for teams, enhancing productivity and meeting operational goals.
- Realigned workflows by assessing processes and aligning them with employee strengths.
- Managed work schedules, time-off requests, performance reviews, and corrective actions for 70-80 associates across three shifts.
- Implemented Lean Warehouse initiatives to increase efficiency and reduce accident risks.
- Trained and coached team members on new operations and improved processes.
- Fostered accountability and positive feedback among team members.
- Led Korber One implementation and pick module launch, establishing new picking and replenishment processes.
- Lead Geek and Exotec Robotics Implementation: Performed operational readiness training, team building, coaching, problem solving, while promoting safety, and accountability.
- Conducted regular safety inspections for compliance in a 1.2 million square feet facility with approximately 450 associates.
Distribution Center Manager / Manufacturing
IPS Industries, LLc
08.2009 - 01.2021
- Oversaw distribution, manufacturing, and building operations across multi-site facilities totaling 210,000 sq ft.
- Trained and supervised 75-100 associates in a safe environment, conducting PIT and safety training.
- Managed equipment purchase, maintenance, and proper usage training for staff on company equipment.
- Conducted monthly cycle counts, bank audits, and inventory resolution, maintaining 99% accuracy.
- Coordinated scheduling and reporting of import containers, stock transfers, and third-party purchases.
- Implemented cost-effective shipping and receiving strategies to enhance operational efficiency.
- Established relationships with LTL and FTL carriers to negotiate freight costs, saving approximately $5m annually.
- Relocated operations from Memphis to Arlington in 2011 and from Arlington to Carrollton in 2016.
Skills
- Operations management
- Team development
- Continuous improvement
- Strategic planning
- Safety compliance
- Warehouse management systems
- Enterprise resource planning
- Logistics management
- Critical thinking
- Negotiation skills
- Data analysis
- Customer relationship management
Professional References
- Carl Orebeck, Korber Supply Chain, 203.535.5187, https://www.linkedin.com/in/carloreback
- Karina Camacho, HR leader, 682.249.6840, https://www.linkedin.com/in/karinadorian
- Norma Payne, DIF Companies, 972.333.1010, https://www.linkedin.com/in/norma-payne-a0949911
- Charity Bailey, Averitt Transportation, 214.808.8954
Software Systems
- High Jump / Korber One (K1E) WMS
- Softeon WMS
- NetSuite Oracle ERP
- Microsoft Dynamics D365 ERP
- True Commerce (EDI)
- Navision Dynamics
Timeline
Senior Manager of Logistics Operations
Twisted X Global Brands
09.2023 - Current
Operations Manager
Allen Distribution
06.2023 - 09.2023
Inbound/Outbound Operations Manager
Dennis Uniform Manufacturing, llc
08.2022 - 06.2023
Sr Fulfillment Supervisor, Robotics– Ariat Hub
Saddle Creek Logistics
01.2021 - 08.2022
Distribution Center Manager / Manufacturing
IPS Industries, LLc
08.2009 - 01.2021
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