Jennifer N. S. Fiskaali
Longmont,CO
Summary
Reliable administrative assistant serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust.
Overview
20
20
years of professional experience
Work History
Personal Assistant
Loving Hands, Inc
04.2007 - Current
- Duties are vast and can vary day to day
- Assists CEO and clients via remote desktop and teleconferencing with e-mails, scheduling, purchases, bill pay, shopping, inventory, etc
- Makes and accepts phone calls from clients to assist with their needs
- The company's services include personal care encompassing companionship, activities of daily living, health needs, shopping, appointments, finances, etc.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Owner Operator
Sweetz N Stuff
01.2008 - 12.2020
- Individual orders, parties, weddings, birthdays, receptions
- On-site catering/serving when requested
- Delivery and/or pickup as requested.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
Finisher/Cashier/Shift Leader
Dunkin' Donuts
02.2012 - 07.2014
- Fill, frost, and decorate doughnuts in the mornings
- Prepare, add flavor topping, and bake bagels and croissants as needed for second shift
- Inventory twice weekly; referred to as “pull-thaw” (pulling of frozen food for thawing for the following day); cashier; drive through window service; preparation/grinding of regular and flavored coffees, iced coffees, coolattas, lattes, etc
- Any and all duties as deemed necessary and/or requested.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized merchandise in front lanes
- Stocked, tagged and displayed merchandise as required
- Learned duties for various positions and provided backup at key times
Administrative Assistant
Medquist, Inc.
01.2004 - 01.2009
- Duties included QC (Quality Control), reconciliation of dictated/transcribed/delivered dictation/reports, answering phones, client and MT/QA issues, assigning work, filing, data entry, Excel and Word spreadsheets, stocking supplies, special projects
- Assisted several office managers including Radiology Manager with whatever task was at hand
- Employed for several months third shift running the office.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Education
M.D. - International Baking And Pastry
Florida Culinary Institute
West Palm Beach, FL04.2009
Skills
- Culinary Skills
- Personal Calendar Oversight
- Advanced MS Office Suite Proficiency
- Answer Multi-Line Phone Systems
- Document Filing and Retrieval
- Database Maintenance
- Time Management
- FDA Drug Safety Guidelines
Timeline
Finisher/Cashier/Shift Leader
Dunkin' Donuts
02.2012 - 07.2014
Owner Operator
Sweetz N Stuff
01.2008 - 12.2020
Personal Assistant
Loving Hands, Inc
04.2007 - Current
Administrative Assistant
Medquist, Inc.
01.2004 - 01.2009
M.D. - International Baking And Pastry
Florida Culinary Institute
Similar Profiles
Ricardo GelpiRicardo Gelpi
Pediatric Registered Nurse at Loving Hands Home HealthPediatric Registered Nurse at Loving Hands Home Health
ADRIANA MOLINAADRIANA MOLINA
Head Teacher at Loving Hands DaycareHead Teacher at Loving Hands Daycare
Akira WigginsAkira Wiggins
Medical Assistant at Loving Hands Wellness and Primary CareMedical Assistant at Loving Hands Wellness and Primary Care
Tristan BlumreichTristan Blumreich
Longmont Rec Center Climbing Wall Attendant at City of Longmont Recreation CenterLongmont Rec Center Climbing Wall Attendant at City of Longmont Recreation Center
Lee MillerLee Miller
Technical Support Specialist Apprentice at Training Employment Solutions, Inc.Technical Support Specialist Apprentice at Training Employment Solutions, Inc.