Jennifer P. Magruder
Upper Marlboro,MD
Summary
Accomplished Senior Account Executive with 24 years in Direct Mail. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
Overview
24
24
years of professional experience
Work History
Senior Account Executive
O’BRIEN GARRETT WASHINGTON
12.2012 - Current
- Serve as day-to-day contact with clients
- Lead weekly status/production calls with clients
- Develop and maintain production schedules and calendars via Asana
- Set up and kick-off meetings with clients
- Review draft copy before sending it to clients for adherence to theme, arc of conversation, strategic elements, production specifications, client style guide, and preferences
- Submit approved copy to client for review/approval
- Initiate design process with graphic artist and ensure current and proper use of PMS colors, website address, P.O. Box address, and disclaimers
- Review art to ensure concept meets creative direction
- Submit approved art to client for review/approval
- Obtain approved project cost from client and submit approval to Production Manager
- Review and approve ATP costs
- Oversee day-to-day production process to ensure mail dates are met
- Review and approve all invoices associated with mailings
- Review and approve bluelines, set-ups, and insertion orders
- Review and approve end of Project Reconciliations
- Set up and arrange client meetings.
Account Manager
BRICKMILL MARKETING SERVICES
07.2012 - 12.2012
- Set up mailings into Lotus system
- Work closely with Director and Creative Team to generate package specs and overall design of package(s)
- Communicate daily with clients and participate in weekly calls
- Estimate and budget for targeted fundraising goals
- Schedule mailings and manage outside vendors
- Create purchase orders and job instructions
- Execute direct mail programs from print through mail drop–proof and approve copy proofs, set-ups, and maintain inventory reports
- Prepare postage estimates and coordinate postage requests to client
- Approve and process invoices and enter them into billing system
- Maintain client mail schedules for all mailings
- Review insertion and drop approval samples before they are mailed.
Production Manager
SCA DIRECT
12.2010 - 07.2012
- Communicated daily with clients and participated in weekly calls
- Estimated and budgeted for targeted fundraising goals
- Bid off contract work to suppliers; prepare budgets to reflect bid pricing
- Offered detailed packaging and personalization specifications of campaigns
- Prepared postage estimates and coordinated postage requests to client
- Coordinated with multiple mail shops, printers, and data houses to produce high-quality packages
- Prepared and maintained mail schedules for all mailings and assisted Account Teams with staying on schedule
- Schedule mailings and manage outside vendors
- Create purchase orders, job instructions, and enter all pricing into the database
- Offered proofreading support to Account Teams and to identify production considerations in artwork
- Worked with suppliers to ensure schedules were met and mail dates were maintained
- Approved and reconciled all invoices and provided final budget reconciliation
- Proofed and approved blue lines
- Managed inventory report of all mailings.
Account Executive/Production Manager
MARKET DEVELOPMENT GROUP
10.2006 - 07.2010
- Managed production on several International and US print campaigns for non-profit organizations
- Executed direct mail programs from print through mail drop - working on several projects at a time
- Processed copy, art, data, personalization requests and created purchase orders
- Worked closely with the Creative Team to generate package specs and overall design of package(s)
- Communicated daily with clients
- Estimated and budgeted for targeted fundraising goals
- Offered detailed packaging and personalization specifications of campaigns produced in the US and China
- Coordinated with postal and freight providers for campaigns produced for the UK, France, and the US
- Coordinated with multiple mail shops, printers, and data houses to produce high-quality packages
- Approved and processed invoices to be billed
- Updated client schedules and costs into the billing system
- Established production schedules for all projects
- Managed outside vendors, purchase orders, and job instructions, controlled costs, proofed blue lines, and facilitated invoices.
Account Coordinator / Administrative Assistant
OMP, INC
10.1999 - 10.2006
- Supervised two staffers on day-to-day projects
- Responsible for tracking, copying, and filing all invoices for 10 clients
- Created, processed, and reconciled invoices for internal and/or external clients
- Received and routed external invoices for internal approvals
- Trained new personnel
- Developed and maintained contact/distribution lists for internal staff
- Completed daily bank deposits
- Coordinated Couriers, UPS, Fed Ex, and messengers on all incoming and outgoing packages
- Helped theadministrative staff and the Partners of the firm
- Answered, screened, and routed telephone calls on a multi-line switchboard as well as greeted all clients and visitors
- Notified all staff daily of any absences, client meetings, and other miscellaneous announcements
- Proofread, edited, and checked materials for accuracy and correct formatting
- Copied and filed invoices, created sample books for clients, typed memos, letters, and miscellaneous items, and sorted and distributed mail
- Completed routine inventory checks as well as ordered, stocked, and distributed supplies.
Skills
- Project Management
- Customer Service
- Multitasking and Organization
- Business Development
Timeline
Senior Account Executive
O’BRIEN GARRETT WASHINGTON
12.2012 - Current
Account Manager
BRICKMILL MARKETING SERVICES
07.2012 - 12.2012
Production Manager
SCA DIRECT
12.2010 - 07.2012
Account Executive/Production Manager
MARKET DEVELOPMENT GROUP
10.2006 - 07.2010
Account Coordinator / Administrative Assistant
OMP, INC
10.1999 - 10.2006
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