Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

JENNIFER PAMELA MARTINEZ

Customer Service
Conroe,TX

Summary

Bilingual individual with exemplary cash register system skills and a commitment to store cleanliness and safety. Determined Cashier offering a high level of customer service and engagement.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, and problem-solving skills.

Overview

4
years of professional experience
2
years of post-secondary education
1
Language

Work History

Alicia
Tallulah, LA

Live-In Nanny
08.2020 - 06.2021

Job overview

  • Taught children everyday skills and language.
  • Engaged with children on age-appropriate level.
  • Assisted children in dressing appropriately for day's activities.
  • Played games, worked on puzzles and read books to young children.
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Assisted with light housekeeping duties as well as running errands.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Traveled with families to care for children and allow parents private time.

Academy Sports + Outdoors
College Station, TX

Cashier
10.2018 - 11.2019

Job overview

  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer refunds and exchanges according to established guidelines.
  • Helped customers complete purchases, locate items and join credit card program.

Jcp Services Llc.
College Station, TX

Cashier
12.2017 - 01.2018

Job overview

  • Accepted both cash and credit card payments according to standard operating procedures.
  • Ran the register effectively and handled cash, credit, debit and personal check transactions.
  • Responded resourcefully to customer requests and concerns.
  • Created an inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered exceptional customer service through ackowledgement, communication and commitment to quality.
  • Helped customers complete purchases, locate items and join reward programs.
  • Created price tags and merchandise signs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Worked closely with shift manager to solve problems and handle customer concerns.

La Michoacana
Conroe, TX

Cashier
10.2017 - 12.2017

Job overview

  • Executed cash transactions quickly and accurately.
  • Greeted all customers.
  • Conducted price checks for cashiers and service clerks.
  • Checked out customers and bagged items quickly.
  • Emphasized fast, friendly customer service.
  • Gave every customer immediate and undivided attention.
  • Collected shopping carts and baskets from inside and outside the store.
  • Operated check stand equipment including cash register, scanner and scale.

Kohl's
Conroe, TX

Cashier/ Customer Service, Jewelry
11.2013 - 11.2014

Job overview

  • Set aside on-hold reservations.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Solicited referrals from satisfied clients.
  • Worked flexible schedule to accommodate changing customer levels.
  • Completed purchases with cash, credit and debit payment methods.
  • Consulted with customers on the latest styles and trends.

El Ahorro
Conroe, TX

Cashier
11.2012 - 09.2013

Job overview

  • Completed purchases with cash, credit and debit payment methods.
  • Organized items in visually appealing manner.
  • Trained new cashiers on procedures, customer service and sales techniques.

Education

Conroe High School

High School Diploma

University Overview

Member of FFA Club

Lone Star College System
Conroe, TX

Associate Of Applied Science from Accounting And Finance
08.2020 - Current

University Overview

Skills

Cash register skillsundefined

Timeline

Live-In Nanny
Alicia
08.2020 - 06.2021
Lone Star College System
Associate Of Applied Science from Accounting And Finance
08.2020 - Current
Cashier
Academy Sports + Outdoors
10.2018 - 11.2019
Cashier
Jcp Services Llc.
12.2017 - 01.2018
Cashier
La Michoacana
10.2017 - 12.2017
Cashier/ Customer Service, Jewelry
Kohl's
11.2013 - 11.2014
Cashier
El Ahorro
11.2012 - 09.2013
Conroe High School
High School Diploma
01.2015
JENNIFER PAMELA MARTINEZCustomer Service