Jennifer Q. Tieu
San Jose,CA
Summary
Office Manager skilled in coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Experienced in sales, bookkeeping, and inventory / warehouse management. Knowledgeable in IT Hardware and Esthetics.
Overview
3
3
years of professional experience
Work History
Office Manager
Inter Power Technology
08.2023 - Current
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Loaded, unloaded, and moved material to and from storage and production areas.
Receptionist
LinkedIn
05.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with employee concerns, checked in clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Shift Lead Manager
Daeho Kalbijjim & Taichi Shabu Shabu
03.2022 - 06.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties
- Cultivated warm relationships with regular customers resulting in customer loyalty
- Implemented de-escalation strategies to manage difficult clients
Executive Assistant
Citlali Designs
06.2020 - 03.2022
- Worked closely with manager to provide effective assistance for specific aspects of business operation
- Actively managed calendars and meeting schedules for manager
- Coordinated a complex schedule of meetings across numerous calendars and prepared agendas for presentations
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Education
Bachelor of Science - Business Administration, Marketing
San Francisco State University
San Francisco, CA05.2022
Certification - Esthetics
Cosmotek College
San Jose, CA04.2023
Skills
- 7 years of Customer Relationship Management Experience
- Administrative Support
- Email Correspondence
- Data entry & Bookkeeping
- Microsoft Suite
- Inventory / Warehouse Management
- Sales Process
- Schedule Coordination
Freelance Work
- Skin Care Specialist
- Event Planning
Timeline
Office Manager
Inter Power Technology
08.2023 - Current
Receptionist
LinkedIn
05.2023 - 07.2023
Shift Lead Manager
Daeho Kalbijjim & Taichi Shabu Shabu
03.2022 - 06.2023
Executive Assistant
Citlali Designs
06.2020 - 03.2022
Bachelor of Science - Business Administration, Marketing
San Francisco State University
Certification - Esthetics
Cosmotek College
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