Jennifer R Garcia
Las Vegas,NV
Summary
A organized, detail-oriented, and conscientious self starter, able to strategize and prioritize effectively to accomplish multiple task and stay calm under pressure.
Overview
2026
2026
years of professional experience
Work History
AR Reimbursement Analyst
American Vision Partners
05.2023 - 04.2025
- Followed up on denied and unpaid claims to resolve problems and obtain payments.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Monitored and documented accounts receivable trends and account-specific profitability.
- Prevented delays and claim denials by correcting information prior to submission.
- Generated, posted and attached information to claim files.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures for coding department.
- Assist and Trained with various departments as assigned.
Business Office Manager
Box Canyon Surgery Center
01.2019 - 05.2023
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Trained New hires on practice manager and office protocols.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Processed and kept up to date insurance credentialing.
- Oversaw appointment scheduling and coordination between physicians offices.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Performed banking, business administration and financial book keeping.
- Supported Nurse Administrator with special projects and additional job duties.
- Correctly coded and billed medical claims.
- Applied payments.
- Generated financial statements and reports detailing accounts receivable status
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained and processed invoices, deposits and money logs.
Surgery Scheduler
Box Canyon Surgery Center
04.2017 - 01.2019
- Expertly managed email/faxed scheduling documents and coordination, insuring all necessary documents received.
- Entered patient, insurance and demographics into computer system.
- Scheduled surgeries for 8 physicians with attention to detail.
- Handled rescheduled and cancelled appointments for patients.
- Reviewed medical histories and current information to provide annotations for schedule.
- Printed lenses and schedule and forwarded information to doctors and various staff.
Billing Specialist
Box Canyon Surgery Center
06.2016 - 02.2017
- Worked AR effectively, for medical payers such as Medicare, Medicaid, commercial insurances.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, collecting payments and mailing monthly statements to patients.
- Collected documents and made portfolios for collections accounts.
- Reviewed collection reports to determine status of collections and amounts of outstanding balances.
- Worked Lien AR effectively, getting status updates and lien signed.
- Completed account balance request for Lien accounts
- Received and processed medical records requests.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Entered charges
- Submitted claims
- Posted payments
- Filled in at front desk as needed. Checked patients in and out and collected payments.
- Scheduled Surgeries
Referrals Coordinator
Nevada Brain & Spine Care
08.2015 - 06.2016
- Scheduled appointments, registered patients and distributed sample pharmaceutical\'s as prescribed.
- Coded inpatient charts at rate of 7per hour or 49per day.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Correctly coded and billed medical claims.
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
- Professionally and courteously verified appointment times with patients.
- Assisted in maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
- Verified patients\' eligibility and claims status with insurance agencies.
- Entered orders into EMR system efficiently and without errors.
- Prepared patient charts accurately and neatly for clinic.
- Prepared patient charts, pre-admissions and consent forms as necessary.
Support Manager
THE CENTER FOR SURGICAL INTERVENTION . Las Vegas
January 2010 - January 2015
Manager
Lemper Pain Center
01.2009 - 06.2015
- Extensive experience in customer service, managerial as well as medical billing.
- Able to troubleshoot as well as lead others.
- Experienced in supervising, leadership.
- Demonstrated success record in: Ability to build and maintain dynamic, long lasting relationships with practitioners, clinic management, and all levels of clinic staff essential to success of company.
- Increase employee loyalty and reduce turnover.
- Excelled in every position I\'ve attained.
- Motivating staff to peak performance levels.
- Oversaw daily office operations for staff of 25 employees.
- Prepared and distributed payroll for staff of 25 direct reports.
- Oversaw inventory and office supply purchases.
Human Resources and Billing Supervisor
Lemper Pain Center
01.2008 - 06.2015
Pharmacy Technician
Summerlin OutPatient Pharmacy
01.2007 - 01.2015
Medical Assistant
Nevada Anesthesiology & Pain Specialist
January 2006 - December 2008
- Vitals
- Medication reconciliation
- Collected Medical History
- Performed Physical Assessment for doctor
- Wrote Prescriptions
Front Desk
Nevada Anesthesiology & Pain Specialist
09.2003 - 12.2005
Check
in and checkout patients
Data
entry
Collect
co-pays/co-ins
Scheduling
for clinic & Surgeries
Referrals
Medical
records
Patient
transporter
Education
High School Diploma - undefined
Palo Verde High School
333 S. Pavilion Center Dr., Las Vegas, NV 891442002
Skills
- QuickBooks
- Payroll administration experience
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Excellent verbal communication
- Composed and professional demeanor
- Medical Billing
- Credentialing
- Staff training and development
- Goal setting
- Healthcare management
Timeline
AR Reimbursement Analyst
American Vision Partners
05.2023 - 04.2025
Business Office Manager
Box Canyon Surgery Center
01.2019 - 05.2023
Surgery Scheduler
Box Canyon Surgery Center
04.2017 - 01.2019
Billing Specialist
Box Canyon Surgery Center
06.2016 - 02.2017
Referrals Coordinator
Nevada Brain & Spine Care
08.2015 - 06.2016
Manager
Lemper Pain Center
01.2009 - 06.2015
Human Resources and Billing Supervisor
Lemper Pain Center
01.2008 - 06.2015
Pharmacy Technician
Summerlin OutPatient Pharmacy
01.2007 - 01.2015
Front Desk
Nevada Anesthesiology & Pain Specialist
09.2003 - 12.2005
High School Diploma - undefined
Palo Verde High School
Support Manager
THE CENTER FOR SURGICAL INTERVENTION . Las Vegas
January 2010 - January 2015
Medical Assistant
Nevada Anesthesiology & Pain Specialist
January 2006 - December 2008
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