Summary
Overview
Work History
Skills
Timeline
Generic

Jennifer R Hamm

Carson City,NV

Summary

Friendly and enthusiastic Store Manager with Over 12 years of specializing in Retail Management. Able to learn new tasks quickly and proficient in growing customer relationships. Represent establishment with friendly, professional demeanor at all times while working under pressure. Maintains an orderly and neat sales floor at all times.

Overview

23
23
years of professional experience

Work History

Lead Scan Coordinator

Savemart Companies
06.2022 - 06.2024
  • Streamlined inventory management tasks for improved accuracy and reduced discrepancies.
  • Resolved scanning issues promptly, maintaining a smooth workflow in the front-end operations.
  • Maintained up-to-date knowledge on company policies, state regulations, and industry best practices related to pricing compliance.
  • Tag hanging accuracy to the item and schematic
  • Signs with all detailed information about the product
  • Auditing to ensure price accuracy though out the store.
  • Reports to departments weekly and/or as needed
  • Planning to ensure that the right people in the right place for execution of weekly ADs

Assistant Center Store Manager

Foodmaxx
06.2018 - 03.2022
  • Front-End - Oversees Front-End staff (to include Cashiers and Clerks Helpers) and operations including effective resource scheduling for productivity and customer service level optimization. Oversees parking lot operations and conditions, and is accountable for the store balancing function.
  • Night Crew – Oversees overall Center Store operations. Accountable for productivity standards, oversees night receiving function, facility security, manages shrink and ensures store is ready for next day opening.
  • Frozen/Dairy/Deli - Accountable for productivity, fresh, schematic and stocking standards, planner execution, stock conditions, and manages shrink.
  • Evening - Oversees Center Store merchandising, product and conditions to include back room, steel and shelving.
  • Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
  • Contributes to the positive gross profit goals through effective management of price integrity, shrink control activities, ordering and management of product
  • Directly leads associates in the assigned area with focus on accountability and achieving high level of business performance outcomes
  • Develops and trains associates completes supervision reports and fosters a collaborative working environment
  • Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience in assigned area
  • Oversees cold chain
  • Manages shrink for assigned area
  • Responsible for price integrity for assigned area
  • Oversees store for cleanliness and sanitation compliance
  • Dependent upon assigned function, is accountable for the following:

- Maintains schematic integrity within stocking expectations, shelf conditions, display maintenance

-Responsible for code date rotation and fresh image

-Oversees facility for building security, hazardous waste processing, etc.

-Oversees front-end operations and staff when store is open and Store Manager and Assistant Store Manager are not on-site

-Responsible for night receiving function

-Manages cashier balancing function

-Oversees ordering and inventory process

Store Manager

Dollar King
11.2016 - 09.2017
  • Delivered excellent customer service by greeting and assisting each customer.
  • Hiring and scheduling according to sales budget and profit Margin
  • Independent ordering from three companies ensuring a profit margin at no less than 43% average
  • Local buying from companies to maintain customer needs and satisfaction
  • Daily, weekly and monthly filing and follow up on all deposit and inventory accuracy
  • Stocking and merchandising to maximize flow of freight and sales
  • Opening and closing including securing of all assets
  • Shipping and receiving
  • Maintaining a safe and enjoyable experience for all who entered store including customers, employees and owners

Assistant Manager

99 Cent Only Stores Inc
10.2015 - 08.2016

Store Manager

Dollar Tree Store Inc
06.2001 - 08.2015

Skills

  • Team Leadership
  • Organization
  • Time Management
  • Judgment and Decision Making
  • Customer and Personal Service
  • Critical Thinking
  • POS Terminal Operations
  • Money management

Timeline

Lead Scan Coordinator

Savemart Companies
06.2022 - 06.2024

Assistant Center Store Manager

Foodmaxx
06.2018 - 03.2022

Store Manager

Dollar King
11.2016 - 09.2017

Assistant Manager

99 Cent Only Stores Inc
10.2015 - 08.2016

Store Manager

Dollar Tree Store Inc
06.2001 - 08.2015
Jennifer R Hamm