Summary
Overview
Work History
Education
Skills
Certification
Interests
Completions
Timeline
OperationsManager
Jennifer R Rangel

Jennifer R Rangel

Ripon,CA

Summary

Nurse Leader with over 20 years of experience in the care of the Maternal-Child Health population including NICU, Pediatrics, Labor and Delivery and Post-Partum. Nineteen of those years in supervisory, education or managerial roles. Passionate about providing high quality, accessible, cost effective care, and patient focused services. Data-driven. Skilled in developing and maintaining clinical standards of care and practice using proven leadership skills, program management, technical expertise and informatics integration, effective communication, and motivational aptitude to effectively impact operating performance. Committed to the development and maintenance of high professional standards through education, data management, collaboration and practice evaluation to assure the delivery of quality patient care.

Overview

21
21
years of professional experience
7
7
years of post-secondary education
2
2
Certifications

Work History

Regional Program Manager

Kaiser Permanente
Oakland, CA
05.2022 - Current

Regional-based, role responsible for delivery and management of expert consulting services in areas of key organizational importance and educational design.

• Establishes, implements, and maintains patient care and service standards to meet members and internal clients' expectations.
• Designs and evaluates processes to improve systems and patient care results across the continuum of care.
• Develops, implements, and monitors policy and procedures which support the organizations goals and business objectives and ensures they are met.
• Oversees and develops standards of care and standards of practice.
• Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.
• Leads large-scale process redesign/improvement efforts designed to facilitate attainment of key organizational objectives.
• Provides leadership and expert consultation on the design, development, and implementation of process and programs related to practice areas and education.
• Support will include setting priorities for strategically focused areas, identifying opportunities for improvement, and advising on specific areas of expertise.
• Provides leadership in the development and dissemination of best practices across the region.
• Establishes effective working relationships with peers both internal and external to KP. Fosters a customer oriented work environment with emphasis on dedication to helping customers, respect for individuals, highest standards of quality, innovation, empowerment, and teamwork by developing and implementing practices that reflect the vision of Kaiser.

Regional Clinical Practice Consultant

Kaiser Permanente
Oakland, CA
10.2020 - Current
  • Establishes, implements, and maintains patient care and service standards to meet members' and internal clients' expectations and needs in a changing, competitive health care market
  • Holds staff accountable in providing the highest quality of care while in compliance with the Nursing Practice Act, TJC, federal, state, and local requirements
  • Data analytics and technology integration for Maternal-Child Departments including integration of business acumen and practice updates for leaders
  • Develops, implements, and monitors regional policy and procedures which support organizational goals and business objectives
  • Develops standards of care and standards of practice, directs fiscal management, and quality improvement activities
  • Manages and resolves human resource and risk management issues
  • Collaboration with multiple KFH facilities and TPMG partners is process improvement efforts and program refinement
  • Accountable to promote the organizational culture of safety
  • Ensures appropriate patient, employee and department safety standards and guidelines are implemented consistently in the delivery of healthcare and adhere to administrative, legal, and regulatory requirements of governmental and regulatory agencies
  • Participates in leadership committees and forums on a Medical Center, Regional level and/or National level
  • Analyze the processes of healthcare facilities to determine proper use of resources and to streamline general practices.

Nurse Manager

Kaiser Permanente
Modesto, CA
10.2016 - 10.2020
  • Nicu/Mother-baby department kaiser, Manages on a 24-hour basis the delivery of nursing services and safe patient care which meet or exceed cost, quality, and clinical and utilization standards and performance measures
  • Establishes, implements, and maintains patient care and service standards to meet members' and internal clients' expectations and needs in a changing, competitive health care market
  • Holds staff accountable in providing the highest quality of care while in compliance with the Nursing Practice Act, TJC, federal, state, and local requirements
  • Data analytics for Maternal-Child Department including growth trends and productivity
  • Works with Nursing Leadership to develop strategic/business plans to achieve integrated services across the continuum of care
  • Manages and ensures continuous improvement of all clinical practice and services and operations by designing and implementing systems, processes and methods to evaluate and improve patient care within assigned department and across the continuum of care
  • Develops and monitors department's budgets for the appropriate use of human and material resources
  • Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service
  • Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff
  • Ensures ongoing staff development
  • Develops, implements, and monitors departmental policy and procedures which support the organization's goals and business objectives and ensures they are met
  • Develops standards of care and standards of practice, directs fiscal management, and quality improvement activities
  • Manages and resolves human resource and risk management issues
  • Accountable to promote an organizational culture of safety
  • Ensures appropriate patient, employee and department safety standards and guidelines are implemented consistently in the delivery of health care and adhere to administrative, legal and regulatory requirements of governmental and regulatory agencies
  • Participates in leadership committees and forums on a Medical Center, Regional level and/or National level assistant, , nicu/maternal-child health kaiser

Assistant Nurse Manager

Kaiser Permanente
Modesto, CA
10.2008 - 10.2016
  • Manage clinical operations including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement
  • Direct supervisor of 30 employees
  • Supervised daily unit operations, including staffing assignments, department and employee safety programs, and risk management
  • Monitored quality outcomes and metrics to ensure patients receive excellent patient care
  • Staff development and education for NICU and Labor/Delivery staff
  • Direct nursing care to NICU, Labor and Delivery, and Post-Partum couplets
  • Successful in opening of a new facility and department included the evolvement of level I to level III NICU
  • Staff education and skills
  • Staff nurse iv/relief charge, pediatrics/nicu/maternal-child health

Staff Nurse IV

Valley Care Medical Center
Pleasanton, CA
11.2001 - 08.2008
  • Functioned independently utilizing the nursing process to provide care for patients in the NICU, Pediatrics and MCH department
  • Managed and coordinated clinical activities for patients
  • Functioned as a member of the interdisciplinary and nursing teams
  • Successful implementation of inpatient Pediatric unit and NICU expansion
  • Staff development and education, new employee preceptor

Education

Master of Science - Nursing Informatics

University of Phoenix
Tempe, AZ
01.2018 - 06.2020

Bachelor of Science - Nursing, Liberal Arts

Samuel Merritt University
Oakland, CA
01.1996 - 12.2000

Skills

Project Management

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Certification

Basic Life Support

Interests

Data Analytics

Leadership Development

Completions

  • Associate Improvement Advisor
  • Rapid Improvement Model (RIM+)
  • STAR Leadership Graduate
  • Wolf-Creek Leadership Development



Timeline

Regional Program Manager

Kaiser Permanente
05.2022 - Current

Regional Clinical Practice Consultant

Kaiser Permanente
10.2020 - Current

Master of Science - Nursing Informatics

University of Phoenix
01.2018 - 06.2020

Nurse Manager

Kaiser Permanente
10.2016 - 10.2020

Assistant Nurse Manager

Kaiser Permanente
10.2008 - 10.2016

Staff Nurse IV

Valley Care Medical Center
11.2001 - 08.2008

Bachelor of Science - Nursing, Liberal Arts

Samuel Merritt University
01.1996 - 12.2000
Jennifer R Rangel