Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Rowan

United States

Summary

Visionary healthcare professional skilled in adaptation in focused Project Management and fostering interdisciplinary collaboration in all workplaces. I significantly enhance quality and efficiency of the workplace environment while maintaining excellent therapeutic use of self with clients and co-workers alike for measurable successful outcomes. My clinical reasoning and work in community wellness underscore my ability to drive successful outcomes at the one-on-one level, in complex project management, as well as community wide, embodying leadership and innovation in diverse environments.

Overview

23
23
years of professional experience

Work History

Project Manager

Virtuoso Content
08.2024 - Current
  • Successfully managed multiple content creation projects in a remote work environment simultaneously using various databases and forms of communication to provide clients with custom content in alignment with organizational goals.
  • Pitched content strategies using evidence based market research skills in trending topics increasing content density, quality and website authority for clients.
  • Established effective communication among diverse content creation team including writers, editors, and managers, in a global virtual work environment, increasing collaboration, quality of content, and successful project completion.
  • Developed comprehensive project plans according to client specific timelines and requests driven by individualized content creation with timely delivery of high-quality results.
  • Demonstrated adaptability by quickly learning new software programs and tools to enhance productivity and streamline processes in the editing department.
  • Led cross-functional teams to successful completion of web content creation projects individualized to each client while maintaining excellence in time management and productivity with effective leadership strategies.
  • Provided concise and constructive editorial feedback to freelance writers while delegating and tracking each writer's assignments and deadlines.
  • Verified quality of deliverables and conformance to exacting specifications of each attorney client assuring highest quality of evidenced-based research and writing of content grounded in state-specific law.
  • Increased quality of monthly content planning using evidence based research skills and thorough communication with writing team resulting in 3% increase in compensation and increased statements of satisfaction from firm's most lucrative client within one month.

Data Management and Editing Assistant

Blue Heron Consulting
02.2024 - 08.2024
  • Maintained data and website copy accuracy by adhering to strict quality control measures and developing new accuracy strategies for data entry and editing tasks.
  • Reduced errors in written website copy content by conducting thorough proofing and implementing corrective actions when necessary.
  • Maintained adherence to strict style guides and editorial processes to promote a consistent voice across all published materials.
  • Edited and reviewed a wide array of content for formatting, grammar, spelling and punctuation.

Online Grocery Pickup Associate

Walmart
12.2023 - 05.2024
  • Developed and implemented strategies to increase customer satisfaction resulting in OGP Department to rank first each month in regional customer satisfaction.
  • Streamlined product procurement processes, reducing time waste and increasing personal and team productivity.
  • Established strong relationships with key stakeholders, purposefully employing effective communication across departments and teams resulting in multiple offers from leadership across many departments for additional training and leadership opportunities.
  • Enhanced team productivity by streamlining communication and backroom process functions, implementing efficient project management tools.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Provided exceptional services and pleasant shopping experiences to retail customers frequently sought out by name by customers to assist them in their needs.

Certified Occupational Therapy Assistant

Child Inspired Therapy
08.2022 - 06.2023
  • Collaborated with supervising Occupational Therapist (OTR) as well as a diverse team of therapeutic pediatric clinicians in case management and care of individual clients in a family-centered practice model within home and community setting.
  • Developed fully custom treatment plans & Occupational Therapy (OT) strategies to each pediatric client's needs, creating sessions around their favorite characters, activities to increase participation and integration of therapeutic strategies.
  • Improved client participation in school, home life, and community integration by implementing individualized treatment plans, collaborating multiple times a week with interdisciplinary teams.
  • Modeled, taught clients and their families dynamic adaptations according to child's special needs and/or health issues/disorders to increase function in basic daily living activities such as grooming, dressing and self-feeding.
  • Envisioned, researched, developed therapeutic group community projects to increase access to mental health and OT services in under-served areas.
  • Quickly adapted to new data-management systems modeling/coaching use for multi-disciplinary team increasing HIPAA compliant documentation and communication within the therapy practice resulting in decrease in resource waste and increase in case management efficiency.

Co-Owner, Certified Occupational Therapy Assistant

Lifecycle
11.2016 - 08.2022
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks grounded in Occupational Therapy theory and practice standards.
  • Created a national benchmark for Occupational Therapy (OT) practice at the community level with the community as client and all aspects of Lifecycle formed in evidenced based OT strategies.
  • Maintained a loyal and highly participatory customer base centered in therapeutic group rides and community events for the purpose of increasing holistic community integration, health, and wellbeing.
  • Consulted with local municipalities, the City of Milford, State of Delaware via DelDOT, law enforcement agencies, community health organizations, and school systems to provide human services in: transportation infrastructure, housing, and outdoor recreation adaptive for all abilities.
  • Managed 200+ community bicycle rides and events a year, founded in Occupational Therapy theory to promote community interdependence, health, and wellbeing. Contributing to the City of Milford becoming a desirable destination for small business, outdoor recreation, and new residents.

Certified Occupational Therapy Assistant

Cadia Rehabilitation Renaissance
06.2016 - 04.2017
  • Collaborated with supervising Occupational Therapist to evaluate treatment effectiveness in overall sessions particularly in the research, design, implementation of new feeding/eating program and Dementia care strategies.
  • Created dynamic treatment sessions and interventions for sub-acute rehab clients and long term residents increasing client participation in sessions and personal client goals.
  • Created customized OT treatment sessions and interventions using evidenced based OT and Neurological research, for patients with Dementia, resulting in increased function in Activities of Daily Living (ADL's) such as: dressing, hygiene, feeding, eating, increased safety, and increased stabilization of moods.
  • Collaborated in multi-disciplinary approach across therapeutic practices, to create feeding/eating program for long term residents with memory issues resulting in increased independence with feeding and decreased negative meal time behaviors.
  • Contributed to interdisciplinary case conferences, providing valuable input for comprehensive care planning to increase patient safety and overall health.

Registered Nurse, Labor and Delivery

Beebe Medical Center
07.2001 - 08.2006
  • Provided skilled nursing interventions, emotional support and education to new mothers and families during labor, delivery and postpartum.
  • Researched, designed, implemented new data organization systems as well as new evidence-based, HIPAA compliant nursing documentation for patients in active labor according to hospital policy and needs of Labor and Delivery colleagues.
  • Responded to emergency situations such as pre-eclampsia, early labor, fetal distress, and additional medical emergencies of pregnant patients as they presented in Triage treatment.
  • Engaged in skilled nursing interventions for 6 mother-baby couplets on Post-Partum unit including education in feeding, newborn care, transition to home, standard newborn screenings, and OB/GYN wound care.
  • Collaborated in multi-disciplinary approach with mid-wives, physicians, nursing colleagues, in case management of post-partum patients and newborns in preparation for discharge.

Education

Associate of Arts - Occupational Therapy

Delaware Technical Community College
DE
05-2016

Associate of Science - Nursing

Beebe School of Nursing
Lewes, DE
05-2001

Skills

  • Project planning and development
  • Clinical reasoning
  • Interdisciplinary collaboration
  • Family and patient education
  • Public speaking
  • Advocacy & Community Wellness

Timeline

Project Manager

Virtuoso Content
08.2024 - Current

Data Management and Editing Assistant

Blue Heron Consulting
02.2024 - 08.2024

Online Grocery Pickup Associate

Walmart
12.2023 - 05.2024

Certified Occupational Therapy Assistant

Child Inspired Therapy
08.2022 - 06.2023

Co-Owner, Certified Occupational Therapy Assistant

Lifecycle
11.2016 - 08.2022

Certified Occupational Therapy Assistant

Cadia Rehabilitation Renaissance
06.2016 - 04.2017

Registered Nurse, Labor and Delivery

Beebe Medical Center
07.2001 - 08.2006

Associate of Arts - Occupational Therapy

Delaware Technical Community College

Associate of Science - Nursing

Beebe School of Nursing

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Jennifer Rowan