Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer R. Taylor

1064 San Rafael Rd SW, Palm Bay,FL

Summary

Hardworking, reliable, Medical Administrative Professional with 25 years experience in a Hospital setting. Organized and ready to bring knowledge and abilities to a new position. Proven track record of multitasking while maintaining efficiency. Self directed, supportive team member to keep the workflow moving.

Overview

25
25
years of professional experience

Work History

Department Office Assistant Scheduler

Health First Wound Care
Melbourne, FL
10.2024 - Current
  • Handled incoming calls and directed inquiries to appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Coordinated appointment schedules efficiently.
  • Managed scheduling for consultations and follow-up appointments.
  • Coordinated patient referrals between specialty providers.

Administrative Assistant

Health First Medical Group - Hospitalist
Melbourne, FL
07.2022 - 10.2024
  • Primary contact to determine admissions to the hospital from the Emergency Room and downgrades from the ICU.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Reviewed medical records to ensure accuracy of billing information and patient data.
  • Provided administrative support to the executive team.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.

ER Unit Secretary

Holmes Regional Medical Center
Melbourne, FL
10.2021 - 07.2022
  • Maintain organization in the Emergency Department by assisting the Physicians, Nurses and Medics with ongoing communications with the Lab, Radiology, Registration, Specialty Physicians and Primary Care Physicians.
  • Managing the flow of the ER by facilitating admits, discharges and transfers of patients in a timely manner.
  • Transcribes Physician orders through computer entry of diagnostic tests, consults, demographic and Kardex information.
  • Obtain and complete necessary consent forms for outside medical records and any procedures performed in the department.
  • Answered busy phone lines and troubleshooted to route calls appropriately.
  • Greeting and directing visitors to appropriate staff and departments.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.

Unit Secretary

Encompass Health Rehabilitation Hospital
Vero Beach, FL
11.2020 - 09.2021
  • Maintain organization in the Department by assisting the Physicians, Nurses and Therapists with ongoing communications with the Lab, Radiology, and Specialty Physicians.
  • Managing the flow of the Department by facilitating admits, discharges and transfers of patients in a timely manner. Coordinates appointments and transportation as needed for patients.
  • Transcribes Physician orders through computer entry of diagnostic tests, consults, demographic and Kardex information.
  • Obtain and complete necessary consent forms for outside medical records and any procedures performed in the department.
  • Answered busy phone lines and troubleshooted to route calls appropriately.
  • Greeting and directing visitors to appropriate staff and departments.

ER Unit Secretary

Melbourne Regional Medical Center
Melbourne, FL
05.2014 - 05.2020
  • Maintain organization in the Emergency Department by assisting the Physicians, Nurses and Medics with ongoing communications with the Lab, Radiology, Site Administrator, Registration, Specialty Physicians and Primary Care Physicians.
  • Managing the flow of the ER by facilitating admits, discharges and transfers of patients in a timely manner. Coordinates appointments and transportation as needed for patients.
  • Transcribes Physician orders through computer entry of diagnostic tests, consults, demographic and Kardex information.
  • Obtain and complete necessary consent forms for outside medical records and any procedures performed in the department.
  • Maintain radio communications with EMS.
  • Trained new employees.
  • Answered busy phone lines and troubleshooted to route calls appropriately.
  • Responding to patient call lights or intercom systems to determine patients needs.
  • Greeting and directing visitors to appropriate staff and departments.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.

PCU Unit Secretary / Certified Nursing Assistant

Palm Bay Hospital
Palm Bay, FL
08.2017 - 02.2018
  • Maintain organization in the Department by assisting the Physicians, Nurses with ongoing communications with the Lab, Radiology, Site Administrator, Specialty Physicians.
  • Managing the flow of the Department by facilitating admits, discharges and transfers of patients in a timely manner. Coordinates appointments and transportation as needed for patients.
  • Transcribes Physician orders through computer entry of diagnostic tests, consults, demographic and Kardex information.
  • Obtain and complete necessary consent forms for outside medical records and any procedures performed in the department.
  • Trained new employees.
  • Answered busy phone lines and troubleshooted to route calls appropriately.
  • Responding to patient call lights or intercom systems to determine patients needs.
  • Greeting and directing visitors to appropriate staff and departments.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

ICU Unit Secretary

Indian River Medical Center
Vero Beach, FL.
02.2004 - 11.2013
  • Maintain organization in the Department by assisting the Physicians, Nurses with ongoing communications with the Lab, Radiology, Site Administrator, Specialty Physicians.
  • Managing the flow of the Department by facilitating admits, discharges and transfers of patients in a timely manner.
  • Transcribes Physician orders through computer entry of diagnostic tests, consults, demographic and Kardex information.
  • Obtain and complete necessary consent forms for outside medical records and any procedures performed in the department.
  • Trained new employees.
  • Answered busy phone lines and troubleshooted to route calls appropriately.
  • Responding to patient call lights or intercom systems to determine patients needs.
  • Greeting and directing visitors to appropriate staff and departments.

Certified Nursing Assistant

Consulate Health Care
Vero Beach, FL.
02.2003 - 02.2004
  • Responding to patient call lights or intercom systems to determine patients needs.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Unit Secretary / Certified Nursing Assistant

Holmes Regional Medical Center
Melbourne, FL.
04.2000 - 01.2003
  • Maintain organization in the Department by assisting the Physicians, Nurses with ongoing communications with the Lab, Radiology, Site Administrator, Specialty Physicians.
  • Managing the flow of the Department by facilitating admits, discharges and transfers of patients in a timely manner. Coordinates appointments and transportation as needed for patients.
  • Transcribes Physician orders through computer entry of diagnostic tests, consults, demographic and Kardex information.
  • Obtain and complete necessary consent forms for outside medical records and any procedures performed in the department.
  • Trained new employees.
  • Answered busy phone lines and troubleshooted to route calls appropriately.
  • Responding to patient call lights or intercom systems to determine patients needs.
  • Greeting and directing visitors to appropriate staff and departments.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Education

GED -

Appleton East High School
Appleton, WI
01.1996

Skills

  • Incoming call management
  • Organization and prioritizing busy nursing units
  • Nursing unit operations
  • Extensive Medical Terminology knowledge
  • Patient chart maintenance
  • Meticulous attention to detail
  • Patient confidentiality
  • Dedicated team player
  • Patient focused care

References

  • Kim Merritt, RN 843-816-2733 merrittpk@aol.com
  • Wanda Brimhall, Unit Secretary 321-271-5157 wanbrim@aol.com
  • Barbara Criss, RN 772-919-2956 barb_criss@yahoo.com
  • Ruey Read, RN 772-538-1688 ruey.read@live.com

Timeline

Department Office Assistant Scheduler

Health First Wound Care
10.2024 - Current

Administrative Assistant

Health First Medical Group - Hospitalist
07.2022 - 10.2024

ER Unit Secretary

Holmes Regional Medical Center
10.2021 - 07.2022

Unit Secretary

Encompass Health Rehabilitation Hospital
11.2020 - 09.2021

PCU Unit Secretary / Certified Nursing Assistant

Palm Bay Hospital
08.2017 - 02.2018

ER Unit Secretary

Melbourne Regional Medical Center
05.2014 - 05.2020

ICU Unit Secretary

Indian River Medical Center
02.2004 - 11.2013

Certified Nursing Assistant

Consulate Health Care
02.2003 - 02.2004

Unit Secretary / Certified Nursing Assistant

Holmes Regional Medical Center
04.2000 - 01.2003

GED -

Appleton East High School

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