Jennifer Jordan
Pilot Mountain,NC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Blow Mold Operator
Express Personell
Mount Airy, North Carolina
09.2021 - Current
- Set up blow mold and all associated equipment to minimize line changeover times.
- Analyzed test results, machine error messages and information to diagnose equipment problems.
- Resolved issues during startup and production while adhering to blow process sequence of operations.
- Followed start-up, production and cleaning protocols, as well as completed required logs and documentation.
Recruiting Advisor
Aveno Group
High Point, North Carolina
05.2021 - 09.2021
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Verified applicant references and employment details.
Covid Auditor
Debbies Staffing
Rural Hall, NC
11.2020 - 05.2021
- Developed and enforced audit policies and administrative and technical functions.
- Established internal control systems by updating audit programs.
- Analyzed data and findings and prepared reports for lead auditor detailing production.
- Planned and executed audit phases and data input into software for analysis.
Supervisor
Lydall Thermal Acoustical Inc.
Hamptonville, NC
07.2019 - 11.2020
- Complied with company policies, objectives and communication goals.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Provided ongoing training to address staff needs.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
- Coached and mentored 50+ staff members through constructive feedback to develop long-term career goals.
- Established and enforced clear goals to keep employees working collaboratively.
Store Manager
DEB Foods
Winston Salem , NC
08.2018 - 07.2019
- Assessed, optimized and elevated operations to target current and expected demands.
- Updated store pricing, signage and merchandising to promote specials, sales and discounts.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Rotated inventory from oldest to newest to maintain fresh stock.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Oversaw POS operations and cash management to reduce errors.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Oversaw all store operations while generating $300,000 in monthly sales.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Interviewed, hired, supervised and trained 80+ employees and instituted mentoring program to develop skills, leadership and employee excellence.
Machine Operator
American Snuff
Winston Salem, NC
07.2015 - 11.2017
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Adjusted controls to change machine settings, reducing errors of finished products.
- Measured and inspected finished products for defects, and compared to work instructions for accuracy.
- Adjusted guides and holding devices, reducing errors from potential misalignment or product movement.
- Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
Education
Associate of Science - Computer Programming
Forsyth Technical Community College
Winston-salem, NC05.2016
Skills
- Processes and procedures
- Goal-oriented
- Leadership
- Contract development and management
- Personnel management
- Mentoring and coaching
- Organization
- Issue and conflict resolution
- Team building
- MS Office
Certification
- Certified
WorkKeys Certification -
https://myworkkeys.act.org/mwk/emCertDetails.do?event=go&realm=17740116&certId=8H3X79 1142ZS
Timeline
Blow Mold Operator
Express Personell
09.2021 - Current
Recruiting Advisor
Aveno Group
05.2021 - 09.2021
Covid Auditor
Debbies Staffing
11.2020 - 05.2021
Supervisor
Lydall Thermal Acoustical Inc.
07.2019 - 11.2020
Store Manager
DEB Foods
08.2018 - 07.2019
Machine Operator
American Snuff
07.2015 - 11.2017
Associate of Science - Computer Programming
Forsyth Technical Community College