Jennifer Suzanne Clark
Fountain Valley,California
Summary
I have mainly worked in private health care in my recent past. I have also been a full-time student. I have several years of administrative experience and have worked with a diversity of people. I am responsible and well organized. I have clerical experience in typing, filing, EHR, and Microsoft word. Focused patient service representative with several years of experience supporting patients in healthcare settings. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through care and treatment process.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cashier
Sams Club
Fountain Valley, CA
10.2023 - 04.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Private Health Care giver
Fountain Valley
04.2016 - 01.2023
- I provided care to an elderly gentleman
- This included but was not limited to companionship, medication disbursement, taking him to and from doctor's appointments and light cooking within his dietary restrictions.
Volunteer
Orange Coast Memorial
Fountain Valley, California
02.2015 - 03.2016
- I worked in the pavilion assisting staff with clerical duties such as putting together patient admission packages
- My last assignment was working in the front office of the laboratory for pre-operation admission assisting department with putting together pre-op packages
- At some point I ran the gift shop which included cash handling reconciling the register, stocking inventory and assisting customers.
Home Caregiver
Select Home Care
Pomona, California
04.2012 - 09.2012
- I was responsible for the in-home care of elderly patients
- I monitored and administered their medications
- I gave them personal care by catering to their dietary and environmental needs.
Admissions Representative
Career Colleges of America
South Gate, California
08.2004 - 11.2006
- I gave school tours in order to encourage students to enroll and look forward toward a better future
- I made up to 100 cold calls per day
- I worked closely with the financial aid team to complete contracts for student enrollment.
Career Planning Specialist
Platt College
Cerritos, California
12.2002 - 04.2004
- I worked closely with students to secure employment upon graduation by giving resume workshops and one on one mock job interviews
- I made routine visits to local employers to discuss hiring or giving our students work or internship opportunities
- Working closely with the local Chamber of Commerce was a very helpful tool I used to generate work leads
- Finally I monitored our placement rates and made sure we complied with our accrediting agencies.
Registrar/ Instructor
Marinello Schools of Beauty
Whitter, California
12.1997 - 04.2001
- I was the admissions officer and registrar for two campuses
- Restructuring one of the schools to make it become financially stable
- I later was able to merge the two campuses reducing costs and increasing profitability
- I oversaw five staff members and was responsible for over 100 students
- I oversaw student group orientations for both campuses
- And last I kept precise documentation of all student hours for both state and billing records
- Another task was to handle any student issues whether it involved personal issues or any issues that involved other students and or staff members.
Education
Certificate - Pharmacy Technician
Huntington Beach Adult School
Huntington Beach, CA05-2023
Certificate - Windows 2011
Huntington Beach Adult School
Huntington Beach, CA04-2023
Certificate - Electronic Health Records
Huntington Beach Adult School
Huntington Beach, CA12-2022
Certificate - Computers
Huntington Beach Adult School
Huntington Beach, CA09-2022
Bachelor of Science - Health Administration
University of Phoenix
Costa Mesa, CA08-2018
Skills
- Typing 40 wpm
- Microsoft Word
- PowerPoint
- CPR/First Aid certified
- Seasonal cashiering at Sams Club
- Moderate Spanish (Speak, read, write)
- Cosmetology (Department of Consumer Affairs)
- Pharmacy Technology certification
- Professionalism and Courtesy
- Basic Math Competence
- Reliability and punctuality
- Work Ethic and Integrity
- Patience and Empathy
- Decision Making Aptitude
- Fraud Prevention Awareness
- Sales Techniques Mastery
- Promotions and Discounts Understanding
- Cash Handling
- Customer Service
- Cash Register Operation
- Returns processing
- POS Systems
- Payment Collection
- ID Verification
- Product Recommendations
- Customer Assistance
- Payment Processing
- Drawer balancing
- Guest inquiries
- Retail Merchandising
- Conflict Resolution
- Expense Tracking
- Loss Prevention
- Loyalty Program Promotion
- Scanner operations
- Inventory Control
- Regulatory Compliance
- Organizational abilities
- Cash Drawer Balancing
- Order Taking
- Ordering and stocking
- Written and verbal communication
- Order Verification
- Cash Management
- Cleaning and sanitizing
- Time management skills
- Order Packaging
- Merchandise Restocking
- Staff Training
- Customer service excellence
- Credit and cash transactions
- Inventory Management
- Proficient in [Software]
- Money Handling
- Daily Reporting
- Customer Relations
- Currency counting
- Inventory Stocking
- Effective customer upselling
- Self Motivation
- Analytical Thinking
- Return and Exchange Processing
- Teamwork and Collaboration
- Transaction Balance Sheets
- Customer Transactions
- Time management abilities
- Employee Training
- Problem-solving aptitude
- Basic Mathematics
- Goal Setting
- Team building
Certification
- Cosmetology (Department of Consumer Affairs)
- Pharmacy Technology certification
- CPR certified
- Seasonal skills cashiering for Sams club
Languages
Spanish
Professional
References
References available upon request.
Timeline
Cashier
Sams Club
10.2023 - 04.2024
Private Health Care giver
04.2016 - 01.2023
Volunteer
Orange Coast Memorial
02.2015 - 03.2016
Home Caregiver
Select Home Care
04.2012 - 09.2012
Admissions Representative
Career Colleges of America
08.2004 - 11.2006
Career Planning Specialist
Platt College
12.2002 - 04.2004
Registrar/ Instructor
Marinello Schools of Beauty
12.1997 - 04.2001
Certificate - Pharmacy Technician
Huntington Beach Adult School
Certificate - Windows 2011
Huntington Beach Adult School
Certificate - Electronic Health Records
Huntington Beach Adult School
Certificate - Computers
Huntington Beach Adult School
Bachelor of Science - Health Administration
University of Phoenix
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