Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Tiffany Wascom

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

23
23
years of professional experience

Work History

Cashier, Packer, Prep

KFC
07.2008 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier Trainer

Whatabuger
03.2006 - 07.2008
  • Enhanced cashier efficiency by developing and implementing comprehensive training programs.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
  • Streamlined cashier onboarding process, resulting in reduced training time and faster integration into the team.

Cashier Trainer

Whatabuger
06.2010 - 03.2012
  • Enhanced cashier efficiency by developing and implementing comprehensive training programs.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
  • Streamlined cashier onboarding process, resulting in reduced training time and faster integration into the team.

Restaurant Hostess

Applebee's Neighborhood Grill & Bar
03.2001 - 07.2006
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Increased efficiency by organizing menus and updating daily specials boards before each shift.

Education

High School Diploma -

Edward H. White High School
Jacksonville, FL
05.2002

Skills

  • Drawer Balancing
  • POS Systems
  • Cash Handling
  • Customer Service
  • Customer Assistance
  • Cash Register Operation
  • Product Recommendations
  • Payment Processing
  • Refunds and Exchanges

Timeline

Cashier Trainer

Whatabuger
06.2010 - 03.2012

Cashier, Packer, Prep

KFC
07.2008 - Current

Cashier Trainer

Whatabuger
03.2006 - 07.2008

Restaurant Hostess

Applebee's Neighborhood Grill & Bar
03.2001 - 07.2006

High School Diploma -

Edward H. White High School

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Jennifer Tiffany Wascom