Jennifer Ugur MS, LPC
Madison
Summary
Caring and passionate therapist who has used her extensive experiences in the human condition field to help her clients live their most authentic, true, and healed self.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Latinx in Home and Out Patient Psychotherapist
Foundations Counseling Center, Inc
03.2021 - Current
- Enhanced patient well-being by utilizing evidence-based therapeutic approaches in individual and group sessions
- Developed personalized treatment plans to address each client''s specific needs, leading to improved mental health outcomes
- Collaborated with multidisciplinary teams to provide comprehensive care for patients, resulting in more effective treatment strategies
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions
- Run Quarterly meetings (CLAS Standards)
- Conducted thorough assessments of clients'' psychological functioning, identifying areas for targeted therapeutic interventions
- Lead coordinator in clinical work, providing guidance and feedback to staff to enhance professional development with culturally appropriate services
- Promoted mental health awareness within the community through educational workshops and presentations on various topics related to psychological wellbeing and culturally appropriate services
- Guided families through conflict resolution processes using systemic family therapy approaches designed to promote positive change and growth
Latinx Outpatient Psychotherapist
Four Winds Counseling LLC
03.2021 - 11.2023
- Enhanced patient well-being by utilizing evidence-based therapeutic approaches in individual and group sessions
- Developed personalized treatment plans to address each client's specific needs, leading to improved mental health outcomes
- Collaborated with multidisciplinary teams to provide comprehensive care for patients, resulting in more effective treatment strategies
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions
- Maintained detailed clinical records and documentation, ensuring accurate tracking of client progress and adherence to legal requirements
- Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships
- Provided clients with recommendations to community resources
- Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families
- Maintained and updated patient records, changes in service plans and treatment reports
Manager and Direct Support Professional
Innovative Services
07.2017 - 01.2021
- Take part in developing interventions and treatment plans accordingly to client diagnosis
- Assist Mental Health Professionals in the youth program to facilitate group therapy and intervention
- Weekly supervision with Mental Health Professional
- Provide support and services to individuals with varying diagnoses (ADHD, Bipolar, Schizophrenia, Anxiety, Personality Disorders, Mood Disorder, Autism, AODA, etc.)
- Assist clients with skills-based teaching in social skills, coping skills, daily living skills, medication monitoring, and linking to community resources
- Review client files and put together Lifebook's for new clients according to crisis plan, assessment, service plan, intervention, medical history, and medication administration
- Attend monthly and weekly meetings at the La Crosse County Health Department
- Facilitate assessments in the community
- Billing and documentation
- Administered psychotropic medications and anxiety education to patients to provide mental health care
- Collaborated with mental health professionals to coordinate comprehensive care for clients
Crisis Advocate Intern
New Horizon's Shelter and Outreach Center
08.2019 - 01.2020
- Provide support services to adults, adolescents, children, and human trafficked individuals from sexual and domestic abuse situations
- Assist with goal planning, resources, daily living skills, and community integration
- Operate program to report jail releases and domestic abuse reports
- Manage crisis situations according to protocol and operate phones to answer crisis calls
- Enhanced client safety by conducting thorough risk assessments and creating personalized safety plans
- Collaborated with community partners to ensure a comprehensive support system for clients, facilitating access to essential resources
- Developed strong rapport with clients through empathetic listening and active engagement, promoting trust, and open communication
- Assisted clients in obtaining restraining orders, guiding them through the legal process, and providing emotional support
Mental Health Crisis Responder
Department Of Human Services, La Crosse County
06.2018 - 09.2019
- Take part in a team with law enforcement, hospital emergency room staff, and other mental health professionals to determine a safety and stabilization plan for individuals in crisis
- Answer phone calls, and perform onsite direct face-to-face intervention services in the community, such as jail, hospitals, schools, homes, juvenile center, etc
- Assess adults, adolescents, and children when at risk of harm to self or others by utilizing clinical tools and techniques
- Arrange stabilization services both in residential and outpatient facilities
- Attend supervision, training, and staff meetings
- Documentation of all assessments done for phone and onsite services
- Established trust-based relationships with clients, fostering a sense of safety and comfort during emotionally challenging moments
Intern, Direct Support
Coulee Recovery Center
08.2017 - 07.2018
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives
Education
Master of Science - Clinical Mental Health Counseling
Viterbo University
La Crosse, WI05.2022
Bachelor of Science - Psychology
Viterbo University
La Crosse, WI05.2018
Skills
- Cultural Awareness
- Eye Movement Desensitization and Reprocessing (EMDR)
- A Window Between Worlds Art Therapy Facilitator/therapist (AWBW)
- Transpersonal Hypnotherapy
- Pet Therapy
- Psychological Assessment
- Facilitating Counseling Sessions
- Treatment Planning
- Self-Care Promotion
- Trauma-Informed Care
- Flexible and Adaptable
- Cross-Cultural Communication
Certification
- Eye-Movement Desensitization and Reprocessing, EMDR, (2021)
- Institute of Trauma and Dissociation (2021)
- Geriatric Mental Mental Health (2022)
- A Window Between Worlds, AWBW, Workshop Therapist and Facilitator (2022)
- Culturally Linguistically Appropriate Services Standards , CLAS (2023)
- Pet Therapy, PT (2023)
- Transpersonal Hypnotherapy (2023)
Leadership Highlights
Lead Coordinator: Culturally Linguistically Appropriate Services (CLAS)
Professional References
- ALL REFERENCES CAN BE CONTACTED
- Director: Alisa Kelly Martina MSSW, LCSW; Foundations Counseling Center; akm@foundationscc.com, 608-445-0710
- Supervisor and In-Home Family Therapist: Stephani Storkson MS, LMFT, IMH-E, Foundations Counseling Center; snicholas@foundationscc.com, 608-445-2656
- Director: Suzanne (Sue) Moran LPC, CSAC, ICS; Four Winds Counseling; suem@fourwindscounselingllc.com; 608-516-1734
- Colleague: Brittany Raven LPC, The Emily Program Eating Disorder Center; 847-913-3470
Timeline
Latinx in Home and Out Patient Psychotherapist
Foundations Counseling Center, Inc
03.2021 - Current
Latinx Outpatient Psychotherapist
Four Winds Counseling LLC
03.2021 - 11.2023
Crisis Advocate Intern
New Horizon's Shelter and Outreach Center
08.2019 - 01.2020
Mental Health Crisis Responder
Department Of Human Services, La Crosse County
06.2018 - 09.2019
Intern, Direct Support
Coulee Recovery Center
08.2017 - 07.2018
Manager and Direct Support Professional
Innovative Services
07.2017 - 01.2021
Master of Science - Clinical Mental Health Counseling
Viterbo University
Bachelor of Science - Psychology
Viterbo University
- Eye-Movement Desensitization and Reprocessing, EMDR, (2021)
- Institute of Trauma and Dissociation (2021)
- Geriatric Mental Mental Health (2022)
- A Window Between Worlds, AWBW, Workshop Therapist and Facilitator (2022)
- Culturally Linguistically Appropriate Services Standards , CLAS (2023)
- Pet Therapy, PT (2023)
- Transpersonal Hypnotherapy (2023)
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