Summary
Overview
Work History
Education
Skills
Professional Profile
Certification
Timeline
Generic

JENNIFER WARES

El Cajon,CA

Summary

Resourceful professional leader with expertise in dynamic problem solving and achievement in building sales teams. Versatile with management background, coordinating projects, and improving customer retention. Highly skilled at communicating with colleagues, monitoring status, and achieving key milestones. Customer-focused problem solver, dedicated team leader with superior planning, and decision-making skills in growing business relations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project & Marketing Assistant

World Bridge Tech.
12.2020 - 05.2022

• Adhered to budget requirements with excellent planning and consistent expense monitoring.
• Arranged events by overseeing logistics, budgets, venue selection, and activity planning.
• Consulted with clients to identify and define requirements, scope, and objectives.
• Designed and created marketing materials, such as brochures and mailers.
• Fostered strong, healthy working relationships between project teams by open lines of communication and support between groups.
• Reviewed project schedules, resources, equipment, and information to confirm methods were productive, profitable, and meeting company standards.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Business Owner/Operator

Twisted Veil Salon
01.2015 - 08.2018

• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Consulted with customers to assess needs and propose optimal solutions.
• Created and monitored promotional approaches to increase sales and profit levels.
• Cultivated and strengthened relationships using client support and dynamic communication skills.
• Developed and implemented marketing strategies to generate new customers, increase sales, and profit margins.
• Discovered areas of improvement by generating quarterly operational and sales reports.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing, and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Optimized team hiring, training, and performance.
• Organized attending of trade shows and unique events to drive consumer awareness to products, network with other businesses, and attract new customers.
• Oversaw business budget planning, administration, accounting functions, purchasing, and maintained financial needs.
• Schedules developed using data from customer traffic, seasonal factors, and employee strengths.
• Trained new employees on proper protocols and customer service standards.

Retail Area Manager

Regis Corporation
09.2007 - 06.2011

• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
• Audited sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
• Built and provided incisive leadership to multiple teams by optimizing employee schedules.
• Drove consistency in performance, educated staff on product benefits, and mentored sales teams in building customer loyalty and retention.
• Identified and nurtured internal partnerships with key sources to improve communication, functionality, and drive long term success.
• Partnered with regional executives to analyze and diagnose locations operating below fiscal year minimums.
• Successfully reduced employee turnover by 2.7%.

Education

Bachelor of Science - Business Administration Marketing

San Diego State University
San Diego, CA
05.2022

Associate of Science - Business And Managerial Economics

Grossmont College
El Cajon, CA
05.2021

Skills

    Account Management and Updating

    Brand Management

    Complex Problem-Solving

    Customer Relationship Management

    Issue and Conflict Resolution

    Managing Employee Relations

    Managing Operations and Efficiency

    Performance Tracking and Evaluations

    Product Management and Branding

    Productivity Performance

    Sales and Marketing

    Team Leadership

Professional Profile

Offering 8+ years of experience in cultivating relationships, creating marketing campaigns, and growing profit channels. Designed and implemented techniques for building long term customer loyalty in conjecture with surpassing cooperate expectations. Analyzed sales data and produced reports for customer loyalty, employee production, and generating data for tracking high/low product success.

Certification

  • Lifecycle Marketing Foundations
  • Salesforce Essential Training


Timeline

Project & Marketing Assistant

World Bridge Tech.
12.2020 - 05.2022

Business Owner/Operator

Twisted Veil Salon
01.2015 - 08.2018

Retail Area Manager

Regis Corporation
09.2007 - 06.2011

Bachelor of Science - Business Administration Marketing

San Diego State University

Associate of Science - Business And Managerial Economics

Grossmont College
JENNIFER WARES