Detail-oriented professional with 5+ years of combined experience in data entry, administrative support, and animal care. Skilled in maintaining data accuracy, safeguarding confidential information, and streamlining workflows through process improvements. Adept at delivering excellent customer service, managing front desk operations, and providing compassionate pet care. Proficient in Microsoft Office, Google Workspace, and various database systems, with a proven ability to adapt quickly to diverse roles and industries.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry Operator
Texas Department of State Health Services
11.2023 - Current
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Maintained files, records, and chronologies of entry activities.
Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
Corrected data entry errors to prevent duplication or data degradation.
Increased data accuracy by diligently inputting and verifying information from various sources.
Verified data files prior to entry to maintain high data accuracy.
Ensured data security through adherence to strict confidentiality policies and procedures.
Streamlined processes by implementing effective data entry techniques and tools, reducing errors and increasing efficiency.
Updated and maintained customer information, documents and records.
Created spreadsheets for more efficient recordkeeping.
Managed and organized documents for data entry tasks.
Checked for accuracy by verifying data and records.
Data Entry Operator
Peak Performers
05.2023 - 09.2023
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Maintained files, records, and chronologies of entry activities.
Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
Corrected data entry errors to prevent duplication or data degradation.
Increased data accuracy by diligently inputting and verifying information from various sources.
Verified data files prior to entry to maintain high data accuracy.
Ensured data security through adherence to strict confidentiality policies and procedures.
Streamlined processes by implementing effective data entry techniques and tools, reducing errors and increasing efficiency.
Updated and maintained customer information, documents and records.
Created spreadsheets for more efficient recordkeeping.
Managed and organized documents for data entry tasks.
Checked for accuracy by verifying data and records.
Pet Sitter/House Sitter
Rover.com
10.2021 - 05.2023
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Communicated professionally with pet owners via phone, email, and text.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
Front Desk Receptionist
Taurus Academy
11.2021 - 09.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Completed all tasks in compliance with company policies and procedures.
Increased guest retention by maintaining a welcoming and organized reception area.
Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Bakery Clerk
Randalls
04.2021 - 10.2021
Assisted in the preparation and baking of a variety of breads, pastries, and desserts
Maintained cleanliness and organization of the work area, including proper storage of ingredients and equipment
Collaborated with team members to prioritize tasks and meet production deadlines
Assisted in inventory management by monitoring ingredient levels and notifying the supervisor when supplies needed replenishment
Packaged finished products for display or customer orders according to established guidelines
Provided exceptional customer service by answering questions about products, taking special orders, and offering recommendations based on customer preferences
Ensured compliance with food safety regulations by following proper hygiene practices at all times
Participated in staff meetings to discuss production goals, challenges, and improvements in workflow processes
Team Lead, Community Outreach and Volunteer Coordination at Texas Department of State Health Services (DSHS), Center for Health Emergency Preparedness and ResponseTeam Lead, Community Outreach and Volunteer Coordination at Texas Department of State Health Services (DSHS), Center for Health Emergency Preparedness and Response