JENNIFER Y. Mijangos
Los Angeles,CA
Summary
Highly-motivated individual with customer service, multitasking and time management abilities. i am devoted to giving positive attitude and energy, adept at working effectively unsupervised or supervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Enterpernuer
Owner
04.2021 - Current
- handmade items ( candles, sprays, sugar scrubs, whipped butter, soap, etc
- handmade crystal jewelry, decor
Bank Teller
Wells Fargo
06.2014 - 09.2020
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Customer Service Representative
Speddy Cash
01.2014 - 05.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided customer with personal loan, take payments and balance daily
Clerical Assistant
Charles Drew University
10.2012 - 10.2013
- Provided assistance to parents and students in a Saturday Science program for children, answered telephones, forwarded messages, file, record keeping & Math Curriculum, for the teacher’s boxes.
Cashier Waitress
Denny’sLos
03.2011 - 01.2012
- Provide excellent customer service by greeting all customers and visitors
- Provided Customers with menus receive payment by cash, check, credit cards, vouchers, or Automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Balance cash draw at end of shift to ensure a balanced cash drawer
- Maintain clean and orderly checkout areas
- Establish or identify prices on menu
- Answered customer’s inquiries regarding menu items, ingredient, & specials, made suggestions upon customer request, entered meal orders into data system, & served meals.
Administrative Assistant
UEI College
10.2010 - 12.2010
- Scheduled appointments for 14 career advisors, answered student’s inquiries, forwarded messages, detailed record keeping, created memos, file, fax, copy, and distribute mail.
Clerk
Charles Drew University
05.2009 - 11.2010
- Provided assistance to parents and students in a Saturday Science program for children, answered telephones, forwarded messages, file, & record keeping.
Education
Certificate in Business Office Administration -
UEI College
Huntington Park, CAHigh School Diploma - Manual
Arts High School
Los Angeles, CASkills
Bilingual- (Spanish & English)
File alpha/numeric
Ability to work with large amounts of money
Fast Learner, Multitasked
Adapt quickly
Ability to work with a group & on my own
Timeline
Enterpernuer
Owner
04.2021 - Current
Bank Teller
Wells Fargo
06.2014 - 09.2020
Customer Service Representative
Speddy Cash
01.2014 - 05.2014
Clerical Assistant
Charles Drew University
10.2012 - 10.2013
Cashier Waitress
Denny’sLos
03.2011 - 01.2012
Administrative Assistant
UEI College
10.2010 - 12.2010
Clerk
Charles Drew University
05.2009 - 11.2010
Certificate in Business Office Administration -
UEI College
High School Diploma - Manual
Arts High School
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