Summary

Overview

Work History

Education

Skills

Languages

Passions And Interests

Education And Certifications

Timeline

Jenniffer Alonzo

Weston,FL

Summary

Passionate and results-driven professional transitioning into the clean beauty and wellness industry, bringing over 10 years of experience in organization, customer service, and operational excellence. Highly detail-oriented with strong leadership skills, creativity, and a deep commitment to sustainability, holistic living, and natural beauty, known for learning new skills quickly, adapting to fast-paced environments, and delivering innovative solutions that drive business growth.

Overview

years of professional experience

Work History

Mortgage Loan Processor

Your Clear Closing / Journey Home Mortgage

04.2021 - 02.2025

Managed a high volume of loan applications, financial documents, and compliance processes with efficiency and precision
Maintained strong customer relationships, ensuring seamless communication between clients and third parties
Handled data management, reporting, and documentation gathering, showcasing excellent attention to detail

Property Manager Assistant (Part-Time)

Miami Management Inc.

03.2024 - 05.2024

Acted as the first point of contact for residents and guests, handling inquiries, requests, and administrative tasks
Assisted with document preparation, database management, and operational support, ensuring smooth office operations

Mortgage Processor & Trainer / Loan Assistant

Florida Mortgage Solutions Group

06.2015 - 03.2021

Trained and supervised new loan processors, providing guidance on best practices and compliance regulations
Maintained a structured workflow by tracking deadlines, clearing loan conditions, and ensuring timely approvals

Manager Assistant / Billing & Collections

KTOB LLC

01.2013 - 06.2015

Managed customer accounts, insurance claims, and billing processes, improving operational efficiency
Provided sales coordination, administrative support, and customer service, demonstrating adaptability in a fast-paced environment

Education

High School Diploma -

Cypress Bay High School

Mortgage Loan Processor Certificate -

Skills

Operations & Process Management– Skilled in handling high-volume workflows and ensuring smooth business operations

Customer Experience & Relationship Management – Passionate about building meaningful connections and delivering exceptional service

Project Coordination – Ability to oversee multiple moving parts and ensure tasks are executed efficiently

Marketing & Brand Awareness– Enthusiastic about clean beauty trends, wellness initiatives, and consumer engagement

Attention to Detail & Organization– Experienced in handling sensitive data, ensuring compliance, and maintaining structured processes

Creativity & Innovation – Strong ability to identify new ideas, enhance workflows, and contribute to business growth

Fast Learner & Adaptability– Quickly acquires new skills, technology, and industry knowledge

Reliable & Ethical Work Approach– Known for honesty, transparency, and a strong work ethic