Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Jenniffer GARCIA JIMENEZ

Brooklyn,NY

Summary

My objective is to obtain a challenging and responsible position where I can utilize my skills, abilities and allow myself to grow within the company. I aim to create a positive and productive work environment with my strong work ethic, adaptability, and strong communication with team members.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Monitor

Volunteers of America Of Greater New York
, NY
09.2023 - Current
  • Managed incoming calls by accurately taking messages for staff, provided assistance to visitors, supported residents, and maintained control over front door access.
  • Ensured accuracy in maintaining visitor log book and issuing visitor badges.
  • Maintained confidentiality of sensitive information at all times.
  • Ensure that all clients sign in and out as required
  • Route mail and deliveries as required
  • Provided assistance in crisis intervention as needed
  • Performed assigned residential rounds.

Supervisor - Seasonal

PLS Check Cashers
01.2023 - 04.2023
  • Collaborated with Store Manager to enhance employee performance and exceed customer expectations.
  • Ensuring compliance with federal, state, and local regulations
  • Developed excellent ability to provide customer resolutions by effectively multitasking and maintaining good communication during stressful situations.
  • Demonstrated expertise in utilizing computers, maintaining vigilance, and exercising attentiveness.

Assistant Store Manager

DOLLAR TREE
05.2020 - 01.2023
  • Ensure compliance with company policies and procedures and local state and federal laws
  • Managed all aspects of register operations, vendor management, safe handling, and deposit processing with utmost accuracy resulting in zero loss.
  • Scheduled hours and amount of money for the day/ week, time off request, and payroll
  • Daily communication with the team and weekly reports to upper management
  • Addressed customers' complaints and prevented theft
  • Aided in inventory management by handling register functions using pdt gun and ordering necessary equipment

Education

Midwood Highschool
06-2020

Skills

  • Bilingual Spanish
  • Able to work under stressful situations
  • Staff management
  • Great customer service
  • Able to multitask
  • Able to communicate in a pleasant matter during stressful situations and provide customer resolution skills
  • Computer savvy
  • Vigilant and watchful
  • Visitor management
  • Safety and security procedures
  • Front Office Support

Certification

  • State Mandated 30 Hours Of Child Care
  • Adult and Pediatrics CPR and First Aid
  • Security Guard certificate and license

Volunteer Experience

YJ ChildCare Plus, Unpaid Volunteer, 6/2019, 8/2019, Responsible for making follow up phone calls, managing training schedules, conducting activities, making training certificates, maintaining a clean and organized office space, assisting in completing forms and applications for clients, creating and translating documents from English to Spanish, strategic planning, leadership, and management of a portfolio of projects, staff and resource management.

Timeline

Front Desk Monitor

Volunteers of America Of Greater New York
09.2023 - Current

Supervisor - Seasonal

PLS Check Cashers
01.2023 - 04.2023

Assistant Store Manager

DOLLAR TREE
05.2020 - 01.2023

Midwood Highschool
Jenniffer GARCIA JIMENEZ