Jenniffer GARCIA JIMENEZ
Brooklyn,NY
Summary
My objective is to obtain a challenging and responsible position where I can utilize my skills, abilities and allow myself to grow within the company. I aim to create a positive and productive work environment with my strong work ethic, adaptability, and strong communication with team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Monitor
Volunteers of America Of Greater New York
, NY
09.2023 - Current
- Managed incoming calls by accurately taking messages for staff, provided assistance to visitors, supported residents, and maintained control over front door access.
- Ensured accuracy in maintaining visitor log book and issuing visitor badges.
- Maintained confidentiality of sensitive information at all times.
- Ensure that all clients sign in and out as required
- Route mail and deliveries as required
- Provided assistance in crisis intervention as needed
- Performed assigned residential rounds.
Supervisor - Seasonal
PLS Check Cashers
01.2023 - 04.2023
- Collaborated with Store Manager to enhance employee performance and exceed customer expectations.
- Ensuring compliance with federal, state, and local regulations
- Developed excellent ability to provide customer resolutions by effectively multitasking and maintaining good communication during stressful situations.
- Demonstrated expertise in utilizing computers, maintaining vigilance, and exercising attentiveness.
Assistant Store Manager
DOLLAR TREE
05.2020 - 01.2023
- Ensure compliance with company policies and procedures and local state and federal laws
- Managed all aspects of register operations, vendor management, safe handling, and deposit processing with utmost accuracy resulting in zero loss.
- Scheduled hours and amount of money for the day/ week, time off request, and payroll
- Daily communication with the team and weekly reports to upper management
- Addressed customers' complaints and prevented theft
- Aided in inventory management by handling register functions using pdt gun and ordering necessary equipment
Education
Midwood Highschool
06-2020
Skills
- Bilingual Spanish
- Able to work under stressful situations
- Staff management
- Great customer service
- Able to multitask
- Able to communicate in a pleasant matter during stressful situations and provide customer resolution skills
- Computer savvy
- Vigilant and watchful
- Visitor management
- Safety and security procedures
- Front Office Support
Certification
- State Mandated 30 Hours Of Child Care
- Adult and Pediatrics CPR and First Aid
- Security Guard certificate and license
Volunteer Experience
YJ ChildCare Plus, Unpaid Volunteer, 6/2019, 8/2019, Responsible for making follow up phone calls, managing training schedules, conducting activities, making training certificates, maintaining a clean and organized office space, assisting in completing forms and applications for clients, creating and translating documents from English to Spanish, strategic planning, leadership, and management of a portfolio of projects, staff and resource management.
Timeline
Front Desk Monitor
Volunteers of America Of Greater New York
09.2023 - Current
Supervisor - Seasonal
PLS Check Cashers
01.2023 - 04.2023
Assistant Store Manager
DOLLAR TREE
05.2020 - 01.2023
Midwood Highschool