Jenniffer Johnson
Eight Mile,AL
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Stocking Associate
Walmart
Eight Mile, Alabama
02.2022 - Current
- Received shipments of merchandise and stocked shelves according to store requirements.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Assisted customers in locating products on the shelf or in the backroom.
- Assisted customers with carrying large purchases out of the store.
- Broke down and discarded empty packaging and boxes after stocking products.
- Stocked merchandise by UPC codes and read labels to match.
- Attached price labels to products and updated sales floor signs.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Replenished items to maintain stock availability.
- Faced products on shelves and displays to meet company policies.
Hotel Manager
Prestige Cristal
Santo Domingo, Dominican Republic
09.2015 - 05.2021
- Developed and implemented hotel policies and procedures.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Assigned duties and monitored performance of all employees in the hotel.
- Maintained high standards of quality control, hygiene, health and safety.
- Ensured that guests received prompt, courteous attention throughout their stay.
- Handled guest complaints professionally and efficiently.
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
- Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
- Managed budgeting processes including forecasting revenues and expenses for the hotel.
- Negotiated contracts with vendors for services such as food supply or maintenance services.
- Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
- Ensured compliance with local regulations related to health and safety standards or licensing laws.
- Monitored customer feedback surveys and took appropriate action based on results.
- Resolved conflicts between staff members or guests when necessary.
- Handled guest complaints and offered complimentary services for hardship cases.
Salesperson
Adme Industrial
Santo Domingo, Dominican Republic
05.2012 - 09.2013
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Participated in trade shows, conferences, and other marketing events.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Advised customers on the latest product features and benefits.
- Monitored inventory levels and placed orders as needed.
- Coordinated delivery schedules with vendors for timely shipment of goods.
Education
Associate of Business Administration -
UAPA
Dominican Republic 03-2015
Skills
- Shelf restocking
- Visual Merchandising
- Computerized inventory systems
- Tracking scanners
- Unloading merchandise
- UPC codes checking
- Customer Service
- Pallet Jack Operation
- Investigating discrepancies
- Payroll software proficiency
- Employee Relations
- Payroll Processing
- Accounts Payable
- Data Entry
- Accounts Receivable
- Quickbooks
Timeline
Stocking Associate
Walmart
02.2022 - Current
Hotel Manager
Prestige Cristal
09.2015 - 05.2021
Salesperson
Adme Industrial
05.2012 - 09.2013
Associate of Business Administration -
UAPA