High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
7
7
years of professional experience
Work History
Host
The Capital Grille
04.2024 - Current
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Stower
Amazon
04.2021 - 03.2024
Maintained clean and organized workspaces to uphold safety standards
Separated damaged items from functional ones before placing them on shelves
Organized both outgoing and incoming shipments based on product descriptions and shipment dates
Sorted over 2,000 products onto shelves according to type, weight and size
Made sure that products were produced on time and are of good quality
Inspected products and machines to maintain quality and efficiency.
Restaurant Cashier
Don Tortaco
03.2017 - 03.2021
Used a POS system to enter orders, process payments and issue receipts
Performed cash, card and check transactions to complete customer purchases
Operated a cash register to record transactions accurately and efficiently
Learned duties for various positions and provided backup at key times
Proved successful working within tight deadlines and a fast-paced atmosphere
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.