Summary
Overview
Work History
Education
Timeline
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Jenniffer Perez

Hallandale,FL

Summary

Diligent Service with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations.

Overview

20
20
years of professional experience

Work History

Waitress/ Food Prep & Packing

Panda Wok
11.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers. Handled Uber Eats, Door Dash and Grub Hub

Head Server, Asst. Team Captain, Chef

Petit Pois Catering DBA Pan Pan Cafe
01.2010 - 01.2015
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Trained staff members on use of POS system.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.

Chef/ Rest. Relief

Moonchine Asian Bistro
01.2005 - 01.2011
  • Daily food prep for pantry
  • Appetizer and Fry Station
  • Fill in waitress or bartender in case of absence
  • Kitchen Inventory and Purchasing , Vendor Liaison
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.

Education

Associates in Science -

Miami-Dade Community College
Miami, Fl
01.2000

Timeline

Waitress/ Food Prep & Packing

Panda Wok
11.2023 - Current

Head Server, Asst. Team Captain, Chef

Petit Pois Catering DBA Pan Pan Cafe
01.2010 - 01.2015

Chef/ Rest. Relief

Moonchine Asian Bistro
01.2005 - 01.2011

Associates in Science -

Miami-Dade Community College

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Jenniffer Perez