Jenniffer Ramos
Orlando
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Can Community Health
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Flight Attendant
Frontier Airlines
02.2023 - 01.2024
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Barista
Starbucks
07.2021 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Sales Associate
Victoria's Secret & PINK
10.2018 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Colonial High School
Orlando, FL05.2014
Skills
- Customer Service
- Time Management
- Strong Work Ethic
- Safety Procedures
- Team Player
- Adaptive and creative
- Problem-solving skills
- Multi-tasking strength
- Flexible Schedule
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Can Community Health
07.2024 - Current
Flight Attendant
Frontier Airlines
02.2023 - 01.2024
Barista
Starbucks
07.2021 - 01.2023
Sales Associate
Victoria's Secret & PINK
10.2018 - 06.2021
High School Diploma -
Colonial High School