Jenniffer Saldana
Orlando,FL
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Saint Joseph's School
07.2017 - 12.2019
- Coordinating scheduling for meetings, appointments, and school events.
- Preparing and distributing communications such as newsletters, memos, and announcements throughout our organization.
- Ordering and maintaining office supplies and equipment
- Maintained communication with other school departments to ensure coordination of activities and efficient resolution of any issues or concern that may arise.
- Providing administrative support to our principal, teacher, administrators and rest of school staff.
Admissions Coordinator
Bilingual School New Horizons
10.2016 - 07.2017
- Processing admission applications for new students
- Collaborated with our marketing team to develop events to enhance new student's experience.
- Managing databases and files for over 300 students.
- Organizing documents and files related to admissions.
- Implemented tours of our facilities for potential clients.
- Processed payments for 100+ customers weekly.
Technical Support Representative
Convergys
05.2015 - 10.2016
- Assisted 200+ customers inquiries via phone and chat daily.
- Troubleshoot customer issues and provided technical support.
- Resolved customer needs and escalated issues to respective departments.
- Maintained records and update account information for over 500 customers annually.
- Processed online payments and new equipment orders.
Education
Bachelor of Science - Marketing
UNAPEC
Santo Domingo, DR06.2018
Skills
- Reception oversight
- Meeting planning
- Clerical Support
- Invoice Processing
- Data Entry
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Saint Joseph's School
07.2017 - 12.2019
Admissions Coordinator
Bilingual School New Horizons
10.2016 - 07.2017
Technical Support Representative
Convergys
05.2015 - 10.2016
Bachelor of Science - Marketing
UNAPEC
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