Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifher Calles

Nantucket,MA

Summary

Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skill .

Overview

1
1
year of professional experience

Work History

Hostess Manager

John Keane
10.2022 - 01.2023
  • Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
  • Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
  • Achieved objectives in sales, costs, employee retention, food quality, cleanliness and sanitation to maintain guest satisfaction and high-quality customer service.
  • In charge of managing reservations and special events.

Retail Sales Associate

Liz Hughes
01.2023 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Sales Associate

Julia Morash
03.2023 - 07.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Laundry Associate

Michael Holgate
07.2023 - Current


  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Examined dried clothes to identify stains, tears and issues.
  • Collected soiled linens and clothing and pretreated stains.
  • Used hydraulic and steam devices to remove wrinkles from garments.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items.
  • Kept track of customer laundry items by properly sorting, identifying and storing clothing.
  • Used irons and iron boards to press clothing, folding and organizing garments.

Education

High School Diploma -

Nantucket High School
10 Surfside Rd, Nantucket MA
06.2022

Skills

  • Bilingual
  • Maintaining Safety Practices
  • Scheduled Services
  • Client Support
  • Customer Assistance
  • POS Systems
  • Strong Communication and Interpersonal Skills
  • Credit and Cash Transactions
  • Ability to Lift 40 Pounds
  • Telephone Answering
  • Verbal Communication
  • Customer Service
  • Teamwork and Collaboration
  • Listening Skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Laundry Associate

Michael Holgate
07.2023 - Current

Sales Associate

Julia Morash
03.2023 - 07.2023

Retail Sales Associate

Liz Hughes
01.2023 - 07.2023

Hostess Manager

John Keane
10.2022 - 01.2023

High School Diploma -

Nantucket High School

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Jennifher Calles