Oracle
Jennifre Gulledge
Healthcare Operations
Waycross,GA
Summary
Accomplished Equine Operations Manager/Nutritionist with extensive experience at Jeff Klepinger Equine Dentist, recognized for enhancing operational efficiency and driving business growth. Proficient in data-driven reporting and cross-functional communications, delivering strategic solutions that enhance organizational success. Demonstrated leadership has led to significant improvements in performance metrics and team productivity, showcasing strong interpersonal and analytical skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Equine Operations Manager/Nutritionist
Jeff Klepinger Equine Dentist
Jacksonville, FL
12.2022 - Current
- Operations Manager: seamless operations and implementing strategies that promote performance and growth
- Engaging collaboratively with multiple clients, leading initiatives that significantly impact the organization's overall success
- Streamline workflows, minimize inefficiencies, and achieve results that align with the company's strategic goals
- Oversight of daily operations to ensure maximum productivity and efficiency
- Implementation and maintenance of operational protocols to enhance workflow
- Analysis of performance metrics to identify opportunities for improvement
- Collaboration with CEO and management to ensure operational alignment with business objectives
- Management of budgets and forecasts to optimize resource allocation across departments
- Leadership and mentoring of operational staff to help them achieve their fullest potential
- Equine Nutrition: Independent nutritionist that Provides educated and science based insight into the nutrition of equines
- Formulate balanced diet based on horses needs including; performance, lactating mares, seniors, studs, and metabolic and physiological diseases such as HYPP, EPM, PPID, insulin resistance, and muscle myopathies
- Design specialized plans for equines and maintain follow-up care
Advanced Practice Coordinator
Cross Country Locums
Norcross, GA
10.2019 - Current
- Facilitated onboarding and screening for healthcare professionals.
- Managed various tasks related to payroll processing, travel disputes, and regulatory compliance in collaboration with advanced practice providers.
- Assisted in developing and executing results-driven demand generation, email marketing, and networking campaigns with PAs and NPs.
- Maintained records management system to process personnel information and produce reports.
- Facilitated communication between physicians, nurses, front office staff, and other clinical personnel regarding patient needs and care plans.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Recruited, hired and trained new medical and facility staff.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Assisted with development of regulatory compliance systems.
- Performed data entry into various systems including EHRs, PMS .
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Participated in quality improvement initiatives to ensure compliance with regulatory standards.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Clinical Coordinator
Well Care Home Health
Wilmington, NC
10.2014 - 11.2019
- Initiated insurance authorizations by processing referrals and recording diagnosis details with appropriate doctor info.
- Engaged directly with McKesson through Oracle platform integration.
- Coordinated schedules for field staff such as RN, LPN, PT, OT, ST, MSW, and HHA.
- Facilitated coordination of patient services and procurement of supplies through collaboration with regional medical organizations.
- Managed parts inventory for medical supplies efficiently.
- Enabled smooth functioning of both operational tasks and program management.
- Monitored quality assurance activities related to clinical operations.
- Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Communicated with patients with compassion while keeping medical information private.
- Participated in the recruitment process for new employees by conducting interviews and making hiring decisions.
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing, and correcting staff performance.
- Liaised with insurance companies to facilitate patient care and resolve billing issues.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
- Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.
- Developed patient education materials and programs to enhance understanding and adherence to treatment plans.
Respiratory Therapist
Southeast Medical Center
Dothan, AL
08.2010 - 05.2012
- Restores patient's pulmonary function, alleviates pain, and supports life by planning and administering medically prescribed respiratory therapy
- Meets patient's goals and needs and provides quality care by conducting pulmonary function tests, assessing and interpreting evaluations and test results
- Helps patient accomplish treatment plan and supports life by administering inhalants, operating mechanical ventilators, therapeutic gas administration apparatus, environmental control systems, and aerosol generators
- Administers respiratory therapy treatments by performing bronchopulmonary drainage, assisting with breathing exercises, and monitoring physiological responses to therapy
Education
Bachelor of Science - Equine Studies
Post University
08.2023
Master's in Management and Leadership (MBA) -
Webster University
05.2014
Bachelor of Applied Science - Health Science
Campbell University
05.2012
Associate in Respiratory Therapy -
Wallace Community College
05.2012
Studies in Animal Sciences -
Southeast Missouri State University
05.2008
Skills
- Production Management
- Health and safety compliance
- Operational Monitoring
- Data-Driven Reporting
- Incident Resolution Expertise
- Content Marketing
- Expense Report Analysis
- Operational Efficiency
- Business development
- Workforce management
- Cross-functional communications
- Operational Performance Tracking
- Solutions development
- Expert in Negotiation Strategies
- Project Scheduling Oversight
- Procurement Vendor Assessment
- Inventory Optimization Skills
- Cost reduction strategies
- Consumer Insights Research
- Product management
- Business strategy development
- Financial and cash flow analyses
- Productivity improvement specialist
- Project Coordination
- Financial management
- Case Assessment Expertise
- Operational Mapping
- HR planning
- Staff retention
- Planning and implementation
- Financial forecasting
- Resource coordination
- Efficient Calendar Coordination
- Six sigma certification
- Interpersonal communication
- Maintaining compliance
- P&L management
- Capital investment planning
- Building and facility management
- Contract review and recommendations
- Project leadership
- Oracle database management
- Onboarding and orientation
- Comprehensive Business Strategy Development
- DBMS
Certification
- Registered Respiratory Therapy License, AL, expired, 2021
- Lean Six Sigma Black Belt, 2023
- Certified Medical Coder, 2021
- Holistic Equine Nutrition Certification, 2024
- ZOHO CRM 2021
Militaryexperience
US Army, E4, 01/01/05, 03/31/10, 31B (Military Police), 68W (Medical Lab Specialist), Honorable Discharge
References
References available upon request.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8-14 staff members.
- Resolved product issue through consumer testing.
- Implemented new technologies and business processes to streamline operations, reduce costs, and improve productivity by 60%.
- Lead a team to achieve performance targets and ensure high-quality service delivery, which streamlined new clients over 70%.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- American College of Healthcare Executives
- Association of Strategic Alliance Professionals
- American Association for Healthcare Administrative Management
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offQuote
"Success isn't about how much money you make, it's about the difference you make in people's lives"
Michelle Obama
Software
Asana
NetSuite
Microsoft
Erecruite
Electronic Health Records
ADP
Acuity
Calendly
Quickbooks
Dayforce
CRM
ERP
Languages
English
Native language
Interests
Photography
Travel
Equestrian
Networking
Timeline
Equine Operations Manager/Nutritionist
Jeff Klepinger Equine Dentist
12.2022 - Current
Advanced Practice Coordinator
Cross Country Locums
10.2019 - Current
Clinical Coordinator
Well Care Home Health
10.2014 - 11.2019
Respiratory Therapist
Southeast Medical Center
08.2010 - 05.2012
Bachelor of Science - Equine Studies
Post University
Master's in Management and Leadership (MBA) -
Webster University
Bachelor of Applied Science - Health Science
Campbell University
Associate in Respiratory Therapy -
Wallace Community College
Studies in Animal Sciences -
Southeast Missouri State University
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