Jennika Daum
Shelton
Summary
Hard working individual with a proven track record in delivering high-quality customer service and problem resolution. Recognized for effective communication and attention to detail in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
House Cleaner/Family Caregiver
Angela Bunch
Shelton
2025 - Current
- Manage time effectively to complete multiple cleaning tasks.
- Provide transportation to stores, pharmacies, and appointments.
- Clean living spaces such as bathrooms, kitchen, living room, bedroom, etc.
- Perform deep cleaning of various areas in the home, including kitchens and bathrooms.
- Communicate plans and needs of the client.
- Provide companionship.
Cashier/Customer Service Representative
Arco opulent sales
Shelton
08.2020 - Current
- Greet customers with a welcoming attitude.
- Deliver friendly, quick, and efficient service to customers during peak hours, enhancing overall customer satisfaction.
- Assist customers with any questions or concerns they may have.
- Work with team members to operate smoothly and problem solve.
- Maintain organization and cleanliness within the store.
- Order, inventory, and stock merchandise.
- Resolve day to day issues quickly and efficiently.
- Communicate with customers, coworkers, management/owners, as well as vendors.
- Complete various duties designated by management.
- Train new hires on cash register and store operations, facilitating smoother onboarding and integration into the team.
- Resolve customer complaints professionally, ensuring a positive shopping experience.
- Maintain a level head under pressure while in a high paced environment.
Childcare Provider
Shelton Valley Christian Child Development Center
Shelton
05.2014 - 12.2016
- Maintained a safe and clean environment for all children in care.
- Administered first aid and managed health-related issues as needed.
- Supervised daily activities for children in various age groups.
- Monitored children's behavior and addressed conflicts positively and effectively.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Encouraged positive interactions between children by providing supervision at all times.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Maintained daily records of activities, behaviors, meals, and naps.
- Worked as a team with co-workers to ensure safety of all the children in care.
Education
Associate of Arts - General Studies
Olympic College
Bremerton, WA12-2024
High School Diploma -
CHOICE High School
Shelton, WA06-2016
Skills
- Effective communication
- Problem solving
- Attention to detail
- High quality customer service
- Work well with others
- Quick and eager to learn
- Organized
- Time management/prioritization
References
- Marcus Drath-Current Manager (360)-968-4284
- Iaisha Drath-Previous manager (360)-463-4968
- Angela Bunch- Client (360)-463-9956
- Jessica Loudenslager- Coworker (814)-718-2511
- Mattea Mitchell-Drath- Previous Co-worker (360)-463-1256
- Shamra Moe-Personal reference (360)-229-2438
Timeline
Cashier/Customer Service Representative
Arco opulent sales
08.2020 - Current
Childcare Provider
Shelton Valley Christian Child Development Center
05.2014 - 12.2016
House Cleaner/Family Caregiver
Angela Bunch
2025 - Current
Associate of Arts - General Studies
Olympic College
High School Diploma -
CHOICE High School