Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennilee De La Parra

Whittier,CA

Summary

With over 7 years of experience in administrative support, I have developed a robust skill set that enables me to effectively manage office operations and enhance organizational efficiency. My career began in the food industry, where I gained valuable experience in customer service and team collaboration. Starting as a front-line employee, I quickly learned the importance of attention to detail and effective communication in a fast-paced environment.

Recognizing my passion for organization and process improvement, I transitioned into administrative roles within the same industry. I took on responsibilities such as scheduling, inventory management, and data entry, which allowed me to refine my administrative skills. My dedication and strong work ethic led to promotions, enabling me to take on more complex tasks, including managing executive schedules and coordinating team meetings.

Throughout my career, I have consistently demonstrated my ability to handle multiple projects simultaneously while maintaining a high level of accuracy. I am proficient in various software applications and tools, which has allowed me to streamline processes and improve productivity within my teams.

As I continued to grow in my administrative support role, I developed expertise in managing office communications, coordinating events, and providing exceptional support to senior management. My experience in the food industry has equipped me with a unique perspective on customer service and operational efficiency, which I leverage to contribute positively to any organization.

Overview

14
14
years of professional experience

Work History

Payroll Clerk

West Coast Arborist
06.2024 - Current
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Established a well-organized filing system for maintaining all payroll-related documents securely.
  • Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.

Office Assistant

General Sealants
02.2024 - Current
  • Answering phones
  • Greeting customers, visitors
  • Handling customer emails, vendor receipts, inquiries
  • Updating electronic files
  • Assisting in proofing orders, quotes, invoices
  • Inbound/outbound mail
  • Stock/maintaining check for office supplies
  • Scanning of invoices/electronic filing
  • Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.
  • Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint.
  • Provided customer service support via phone or email inquiries related to products or services offered by the organization.
  • Organized and maintained filing systems to ensure efficient document retrieval.
  • Maintained accurate records of office supplies and placed orders as needed.
  • Examined documents and forms for accuracy, enforcing conformance to company rules and regulations.
  • Drafted and sent out emails and memos for seamless communication.
  • Sorted through incoming mail and packages to distribute to correct personnel.
  • Participated in team meetings, providing input and suggestions on organizational practices.
  • Answered multi-line telephone system to direct calls and take messages.
  • Scanned, faxed, and filed invoices and sales receipts.

Personal Shopper

Shipt
03.2021 - Current
  • Customer service
  • Phone calls/texting via App
  • Shopping and delivering
  • This is not a full time job this is a job i work on the weekends as a side gig

Office Administration & Customer Service

Sohnen Enterprises
05.2011 - 11.2017
  • Serving administration support by following and implementing guidelines established by upper management to create a more efficient work environment.
  • Managing and distributing information within the office.
  • Professionally correspond to orders or processing of other documents, and reports when required by management.
  • Able to prioritize orders and customer requests.
  • Maintain data and other important files within a company's and self-developed systems.
  • Remotely work under minimal supervision on a daily basis, while trusted with sensitive customer and company information.
  • Properly instructed on how to use Microsoft Outlook and maintaining an organized workflow.
  • Maintaining great customer service by regularly following up through email or phone.
  • Establish a personal relationship with colleagues and upper management, maintaining well-rounded communications and interactions.
  • Prioritized incoming and outgoing mail and messages.
  • Proficiently enter data into the system with accuracy while paying attention to detail, entering sensitive vendor and customer information such as accounts, addresses, checks, and orders.
  • Supplied the office with materials needed and kept a tidy workspace.
  • Assisted in Purchase orders, generating invoices, filing, scanning, running company errands.

Education

Associate in Arts (A.A.) - Sociology

Fullerton College
Fullerton, CA
05.2019

Skills

  • Spanish - Reading & Writing
  • Microsoft Word, Office, Outlook, Power Point & Basic Excel
  • Early 20s I worked in the food industry
  • Team collaboration
  • Excellent communication
  • Team leadership

Languages

Spanish
Native or Bilingual

Timeline

Payroll Clerk

West Coast Arborist
06.2024 - Current

Office Assistant

General Sealants
02.2024 - Current

Personal Shopper

Shipt
03.2021 - Current

Office Administration & Customer Service

Sohnen Enterprises
05.2011 - 11.2017

Associate in Arts (A.A.) - Sociology

Fullerton College
Jennilee De La Parra