Jennilee Ruggirello

• Managed and coordinated service teams to achieve successful completion of services.
• Maintained accurate records and full compliance with government regulations and agency guidelines.
• Initiated contact with appropriate service providers to request referrals, servie reports and services.
• Participated in meetings and discussions with internal and external stakeholders to discuss IPEs and strategies for successful completion of services.
• Prepared reports on service performance metrics and key indicators for management review.

· Navigated Outlook, AWARE and phone proficiently.

· Interpreted RAM and CCR’s.

· Managed cases under indirect supervision arranging, coordinating, and monitoring VR services.

· Demonstrated soft skills and conflict resolution.

· Attended case staffing and consumer meetings.

· Acquainted with local community resources and vendors.

· Integrated with the VR Mod team.

· Direct contact with consumers during intake interviews, phone calls, and meetings.

Knowledge of the intake process, determining eligibility and priority, IPE development, case notes, career assessments, referral packets, comparable benefits, authorizations, activity due’s, annual reviews, and closures

• Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
• Adjusted coaching techniques based on strengths and weaknesses of athletes.
• Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
• Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
• Taught range of sport-specific skills with optimal safety standards.
• Observed cheerleaders during events and practices to determine needs for individual or team improvement.
• Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.

· Directed practices as well as game, rally, parade, and other performances.

· Choreographed and taught routines that included cheers, dances, tumbling, and stunting to high school students.

· Promoted community involvement and community service as well as scholastics and school involvement.

· Organized fundraisers raising over $20,000.