Jennine Trayer

As a traditional reservist in the military, I serve a weekend a month and two weeks out of the year for training. In the Force Support Squadron (FSS), I have trained in lodging, fitness, cooking, mortuary services, and readiness. Just a clarification readiness can include preparing areas that are brand new locations setting up new "bare basses" to introduce military members of one or more branches in record amounts of time. The main job that I have been assigned to is the kitchen.

• Delegated food preparation duties to cooks and followed up with cooks to verify proper preparation and production of meals.
• Five years kitchen and customer service experience
• Helped produce meals for over 4,000 in a weekend
• Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
• Led & innovated smooth COVID-19 ops for food preparation and distributions formulated excel sheets to improve process.
• Interacted with guests to obtain feedback on product quality and service levels.
• Led shifts while preparing food items and executing requests based on required specifications.
• Maintained smooth and timely operations in preparation and delivery of meals.
• Instructed new staff in proper food preparation, food storage, use of kitchen equipment, utensils, sanitation and safety issues, and customer-facing roles to promote strong team performance.
• Inventory management

Honored to take care of veterans and their families at Jefferson Barracks National Cemetery. Assists families by providing personal comfort after the loss of a loved one. Duties range from administrative tasks to personal service and care. Expertly utilizes government computer programs to include the FEITH Government Database and the Burial Operations Support System (BOSS) in support of the National Cemetery Administration’s mission and objectives. Creates cases for burial, schedules funeral services, verifies military records, files government documents, formats memorial markers, and closes decedent cases. Assists family members and friends in locating loved ones’ graves in the cemetery, maintains control of traffic inside the cemetery, directs funeral processions to service shelters, interfaces with military service members and veteran service organizations for the performance of military honors, and maintains chain of custody of remains. Collects and analyzes official military and government records to establish eligibility for burial and creates memorial records that accurately reflect a decedent’s military service to the country. Represents Jefferson Barracks National Cemetery and the National Cemetery Administration during meetings with funeral directors, families, and the general public during cemetery operations and through approved outreach activities.

• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
• Attend public outreach events and conferences to educate the public on the National Cemetery Administration and it's benefits.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Handled over 113+ calls per shift retrieving customer data, scheduling service, answering everyday concerns and working with funeral homes.

In a humbling mission for five months in a deployed environment, I was hands-on and assisted the Air Force Mortuary Affairs Operation. During my time, my duties were Dress & Respiration, I would dress, wrap and prepare the fallen member for their final viewing with their loved ones. Maintained excellence while on the carry team with Dignified Transfers; the carry case that arrived by plane we would carry to transfer vehicle for the family to see their loved ones come home—also fixing the flag secured on the carry case ADVON (Advanced Echelon) Team. It was an honor to serve, grow as a person and grow as a leader. In the process personally rising to challenges, repatriating as well as reuniting 18 service members, aided closure for 70+ family members.

• Qualified & trained 20 new ARC deployed members over two weeks preparing for the mission.
• Was hands-on with 3 Colony Glacier Operation recoveries
• Worked for hands-on with 30+ fallen hero's
• Rose to the occasion for last-minute critical mission met timely expectations.
• Maintained & built Comradery by organizing resiliency event for deployed team

As a pharmacy Technician Assistant, assisted pharmacists in a sterile room to fulfill prescriptions typically for patients exiting the hospitals. During my time there, constructed delicate detail to Ez pumps, Syringes and Vials to distribute out the correct amount prescribed. Conduct that by hand but I also did this robotically. I worked with two pharmaceutical robots named Ben and Jerry. I completed training to calculate the information needed for both robots to electronically make syringes. This was done and lead by myself during shifts also keeping the machines in orderly condition. My side duties also were to work in the outside room to stock and send what was needed into the sterile room to be made up.

• Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
• Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Verified order information against computer database.
• Merchandised over-the-counter goods and rotated stock.
• Always keeping work stations neat as well as organized
• Attention to detail to keep mistakes minimum in all stations
• Helped pharmacy pickups go out timely
• Working overtime to help workload when needed
• Worked in a computerized pharmaceutical environment
• Handling inventory for medications

As Ceremonial Guardsman, my responsibilities are to serve the family who recently lost an Air force member. My duty was to show up and do final honors at the funerals. Honor Guard includes playing taps, folding the flag, firing weapons, and passing off the flag to the loved ones with a kind message. Being a Ceremonial Guardsman is a special duty you are chosen to do in the military aside from your unit.

• Displayed the highest level of professionalism and sensitivity when dealing with grieving family members
• Organized and led funerals for military honors
• Conducted more than 900+ funerals and memorial services over the course of almost five years