Jennings Sanchez
Rocky Mount,NC
Summary
Knowledgeable PCA highly effective at satisfying patient care needs while eliminating unnecessary hospital burdens. Broad knowledge of healthcare services and levels of care, financial options and insurance coverage scope. Known for working positively with care team members to reach creative solutions. Committed PCA offers 2 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping.
Overview
2
2
years of professional experience
Work History
Patient Care Advocate
Flora Family
02.2022 - 01.2024
- Enhanced patient satisfaction by addressing concerns and providing clear communication on treatment plans.
- Streamlined administrative processes for improved efficiency in handling patient records and appointments.
- Collaborated with healthcare team members to develop individualized care plans, ensuring optimal patient outcomes.
- Reduced patient wait times by efficiently managing schedules and coordinating with medical staff.
- Provided emotional support to patients and families, fostering a positive atmosphere during challenging situations.
- Educated patients on medication management and self-care techniques, promoting adherence to treatment plans.
- Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
- Developed strong relationships with local pharmacies to expedite prescription refills and prevent gaps in medication therapy.
- Developed rapport to create safe and trusting environment for care.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Worked with patients and families to develop future plans and discuss care actions.
- Met with patients and families to discuss care and plan of action for future.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Educated patients and families on healthcare options and financial support resources.
- Monitored patient progress and provided emotional support.
- Advocated for patient rights and access to support resources in healthcare settings.
- Developed patient-centered care plans to meet individual needs.
- Taught patients and families to use at-home medical equipment.
Education
Associate of Arts - Economics
Coastal Carolina Community College
Jacksonville, NC05.2008
Skills
- Behavior Redirection
- Relationship Building
- Client Documentation
- Multitasking Ability
- Verbal and Written Communication
- Goal Setting
- Patient Education
- Care Plan Management
- Medication Administration
- Patient Care
- First Aid and Safety
- Organizational Skills
- Stress Management
- Empathy Display
- Attention to Detail
- Active Listening
- Healthcare Knowledge
- Appointment Scheduling
- Follow-up Care
- Interpersonal Skills
- Problem Solving
- Activity Monitoring
- Calm and Effective Under Pressure
- Building Rapport and Credibility
- Patient Needs Assessment and Referral
- Caring and Empathetic
- Communicating to Patients and Families
- Family Assistance
Timeline
Patient Care Advocate
Flora Family
02.2022 - 01.2024
Associate of Arts - Economics
Coastal Carolina Community College