Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager
Jennipher Aragon

Jennipher Aragon

Residential and Business Cleaner
Salt Lake City,UT

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Office Manager/Customer Service

Aragon Consult and Referral
07.2016 - 10.2023
  • Keep the front desk clean, tidy, and supplied with all the necessary supplies
  • Greet, communicate with, and welcome guests
  • Count and verify all registers are balanced
  • Keep the office in order
  • Answer all the customers' questions and address their complaints
  • Answer all incoming calls and redirect them or keep messages
  • Ensure the front desk is tidy and has all necessary stationery and material ( pens, forms )
  • Train, supervise, and support office staff, including receptionists
  • Schedule shifts
  • Ensure timely and accurate customer service

Customer Service Rep

Cash Advance
12.2012 - 05.2016
  • Worked with customers that wanted Title Loans, Payday Loans, notary…
  • Will discuss upon interview

Account Manager/Customer Service

Convergys (Bank of America & Capital One)
Taylorsville, UT
02.2007 - 11.2012
  • Resolved questions regarding late fees, payments, Past due Payments
  • Fraudulent activity on account
  • Blocked cards due to fraudulent activity, unusual activity
  • Answered phone and assisted clients with their Credit Card Account
  • Maintained up-to-date knowledge of customer accounts
  • Provided assistance to clients
  • Explained products and benefits of each product

Office Manager

National Weight loss
Sugar House, UT
10.1998 - 11.2000
  • Will discuss upon interview

Education

Completed high school -

West High School
Salt Lake City, UT
06.1989

Skills

  • Office Management
  • Accounts Payable Auditing
  • Bank Reconciliation
  • Communication skills
  • Computer skills
  • Payroll
  • Account Reconciliation
  • Balance Sheet Reconciliation
  • Auditing
  • Data Entry
  • General Ledger Reconciliation
  • Accounts Receivable
  • Sales
  • Journal Entries
  • Accounting
  • Financial Statement Preparation
  • Staff hiring
  • Scheduling and calendar management
  • Billing
  • Bookkeeping
  • Vendor engagement
  • Financial tracking
  • Account reconciliation
  • Compliance monitoring
  • Mail handling
  • Credit and collections
  • Training and coaching
  • Office management
  • Customer service
  • Clerical support
  • Document management

Certification

Flagger Certification

Timeline

Office Manager/Customer Service

Aragon Consult and Referral
07.2016 - 10.2023

Customer Service Rep

Cash Advance
12.2012 - 05.2016

Account Manager/Customer Service

Convergys (Bank of America & Capital One)
02.2007 - 11.2012

Office Manager

National Weight loss
10.1998 - 11.2000

Completed high school -

West High School
Jennipher AragonResidential and Business Cleaner