Dynamic professional with extensive experience at Grumman/Butkus Associates, excelling in project coordination and administrative support. Bilingual in Spanish, adept at multitasking under pressure, and streamlining processes. Proven track record in enhancing team efficiency and managing complex schedules, ensuring seamless communication and collaboration across departments.
Overview
27
27
years of professional experience
Work History
Supervisor
Kriser's Natural Pet
Chicago, Illinois
12.2024 - Current
Responsible for assisting the Store Manager while providing exceptional customer service and engagement with our customers, overseeing daily store operations: such as cash handling, stocking, maintaining store stock, and appearance.
Help manage the team and assist with new team members.
Manage our schedules for our groomers to optimize availability.
Assist in preparation of store displays, reticketing and executing markdowns to meet sales goals.
Assist special store events and projects as assigned.
CX Team Project Coordinator
Grumman/Butkus Associates
06.2009 - 10.2018
Supported the Principal of the commissioning team by managing invoices (for contractors, subcontractors), purchase orders, and coordinating Cx assignments, ensuring efficient team operations.
Played a key role in the RFP process and evaluated task orders, proposals, contracts, and project agreements to align with organizational standards.
Acted as a liaison between executives, employees, and clients, facilitating seamless communication and managing calendars, appointments, and schedules.
Reviewed contracts and project agreements for compliance with internal policies.
Facilitated communication between executives, employees, and clients to promote collaboration.
Managed calendars and schedules to optimize appointment settings and availability.
Contributed to project agreement evaluations, ensuring alignment with established protocols.
Supported administrative functions, streamlining processes across teams.
Administrative Assistant
Grumman/Butkus Associates
04.1999 - 10.2018
Supported over 70 employees in the preparation of critical documents, including proposals, RFPs, submittals, RFIs, specifications, and reports, ensuring alignment with outlined requirements.
Maintained project file structures according to company guidelines, and managed the printing and binding of drawings and documents for client distribution.
Prepared PowerPoint presentations and delivered backup support for front desk operations as needed.
Interim Office Manager
Grumman/Butkus Associates
01.2012 - 01.2016
Managed office operations and documented procedures to streamline administrative processes and enhance team efficiency.
Assisted in onboarding and training new employees, ensuring a smooth integration into the team and alignment with company standards.
Collaborated with the administrative team and front desk coordinator, providing recommendations for hiring and firing to optimize team performance.