Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennipher Garcia

Miami,FL

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Rivero Diagnostic Center
01.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Miami Dade College
Miami, FL

Skills

  • Call Routing
  • Cash Handling
  • Guest Relations
  • Customer Service
  • Skilled in Software
  • Team Collaboration
  • Telephone Etiquette
  • Multi-Line Telephone Systems

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Front Desk Receptionist

Rivero Diagnostic Center
01.2023 - Current

Miami Dade College

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Jennipher Garcia