Jennipher Rousey
Rogers,TX
Summary
Punctual Delivery Driver offering more than 10 years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record. Talented professional driver with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Snyder's Certified Auto and Truck Parts
Holland , TX
2020.12 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Contacted customers prior to delivery to coordinate delivery times.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Presented order bills and collected payments for deliveries.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
Accounts Payable
Snyder's Certified Auto and Truck Parts
Holland , TX
2022.06 - 2023.06
- Maintained accounts payable files and records in an organized manner.
- Processed invoices and payments in accordance with company policies and procedures.
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Handled high-volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Managed vendor relationships through prompt communication of payment information.
- Worked closely with department personnel to produce accurate and timely bills.
- Received and recorded cash, checks and transfers.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Warehouse Supervisor
The Parts Depot
Temple , TX
2013.11 - 2020.12
- Supervised loading and unloading of materials from incoming trucks.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Maintained and updated inventory records accurately.
- Generated warehouse shipping documents, packing lists and invoices.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Provided leadership to motivate staff members to achieve performance goals.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Created strategies for improving operational efficiencies in the warehouse.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Established and maintained good relations with customers, vendors and transport companies.
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Reviewed invoices for accuracy prior to authorizing payment processing.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Enforced company policies related to employee conduct in the workplace.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Operated forklifts to fill or empty overhead spaces.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Checked loaded materials compared to work orders for correctness.
- Completed or assisted with difficult or skilled tasks.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Informed upper management or department heads of items loaded or problems encountered.
Education
High School Diploma -
Temple High School
Temple, TX2012-06
Skills
- Payment Collection
- GPS Navigation
- Order Verification
- Goods Transport
- Vehicle Maintenance
- Dispatch Communication
- Quality Assurance
- Mileage Tracking
- Time Management
- Local Routes Understanding
- Safe Driver Training
- Documentation and Reporting
- Problem-Solving
- Exceptional Written and Verbal Communication Skills
- Teamwork and Collaboration
- Pallet Jack and Hand Truck Operation
- Pre-Trip and Post-Trip Inspections
- Punctual and Reliable
- Positive Attitude
- Forklift Operation
- Local Delivery
- Valid Driver's License
- Safe Driving Record
- Attention to Detail
- Route Management
- Courteous and Polite Demeanor
- Heavy Lifting
- Clean Driving Record
- Customer Service
- Vehicle Cleaning and Maintenance
- Defensive Driver Training
- Dependable and Reliable
References
References available upon request.
Timeline
Accounts Payable
Snyder's Certified Auto and Truck Parts
2022.06 - 2023.06
Delivery Driver
Snyder's Certified Auto and Truck Parts
2020.12 - Current
Warehouse Supervisor
The Parts Depot
2013.11 - 2020.12
High School Diploma -
Temple High School
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