Learning administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Front of House Clerk
The Hub Bistro
Ada, OK
10.2022 - 01.2024
Provided excellent customer service by demonstrating politeness, courtesy and respect at all times.
Ensured that each customer received outstanding service by providing a friendly environment, which included greeting customers upon arrival, answering questions as needed.
Stocked shelves with new merchandise regularly according to sales trends.
Assisted in training new staff members on proper procedures for operating the register and handling customer transactions.
Balanced end-of-day reports with accuracy and precision.
Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
Cleaned shelves, counters and tables to maintain organized store.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Tax Preparer
Jackson Hewitt
Ada, OK
08.2021 - 04.2022
Evaluated financial situations of individual taxpayers and businesses to determine appropriate actions for reducing taxes owed or increasing refunds due.
Created spreadsheets detailing income sources, deductions, credits, estimated payments.
Ensured that all applicable deadlines were met when submitting documents.
Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
Responded to state and federal tax notices by preparing written responses or tax return amendments.
Produced US and state income, gift tax and estate tax returns for individuals.
Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
Calculated form preparation fees according to return complexity and processing time required.
Healthcare Coordinator
McCalls Chapel
Ada, OK
06.2019 - 02.2021
Collaborated with other healthcare professionals to provide comprehensive patient care.