Jennipher M. Coleman
Media,PA
Summary
Versatile business leader bringing over 10 years of experience as an accomplished business executive with a demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in business financing.
Overview
35
35
years of professional experience
1
1
Certification
Work History
President & CEO
LadyVets Corporation
05.2022 - 01.2024
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
Office Manager
DC Chamber Of Commerce
01.2021 - 04.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Spearheaded annual golf tournament, including contract negotiations, developing sponsorship levels, and working with sponsors and teams.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
President & CEO
LadyVets Corporation
01.2018 - 01.2021
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Senior Program Manager
Wire2net, LLC
04.2017 - 01.2018
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
Vice President, Strategic Partnerships
Industrial Bank
01.2013 - 03.2017
- Championed a culture of innovation within the organization through thought leadership on emerging trends relevant to strategic partnerships.
- Managed a diverse portfolio of strategic partner relationships, ensuring mutual success and alignment with business objectives.
- Launched new revenue streams by creating mutually beneficial arrangements with complementary businesses.
- Delivered consistent results through the development of a robust pipeline of partnership opportunities, prioritizing those with the greatest potential for impact on business growth.
- Spearheaded the development of innovative partnership strategies, driving industry-leading results.
- Negotiated complex agreements with key stakeholders to secure long-term collaborations and joint ventures.
- Enhanced company growth by developing new initiatives for collaborative business opportunities.
- Built lasting relationships with key industry influencers which led to increased brand awareness and reputation.
- Developed comprehensive reporting mechanisms to track partnership performance metrics, providing data-driven insights for ongoing optimization efforts.
- Established strategic partnerships by identifying, evaluating, and engaging with potential partners in various industries.
- Analyzed market trends and competitor activities, adjusting partnership strategies accordingly for optimal performance.
Caretaker
Albert R Hopkins, Jr.
11.2011 - 07.2012
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Ran errands for patient, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of patient and competently responded.
- Scheduled and accompanied clients to medical appointments.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Chief Operating Officer
Capital CREAG, LLC
06.2006 - 11.2011
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
Director, Public Charter School Financing
District Of Columbia Government
06.2003 - 06.2006
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Monitored and coordinated workflows to optimize resources.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Established departmental performance goals and provided feedback for underperforming areas.
Assistant Commissioner and CRA Manager
District Of Columbia Government
06.2002 - 06.2004
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Maximized resource utilization by identifying opportunities for cost savings and reallocating funds where needed.
- Developed strategic plans to address critical issues affecting the department''s performance.
- Oversaw the training and professional development of staff members, fostering a culture of continuous improvement.
- Championed efforts to incorporate technology into daily operations, increasing overall productivity levels within the department.
- Established effective partnerships with external organizations to leverage resources for mutual benefit.
- Implemented innovative solutions for complex problems, resulting in improved customer satisfaction rates.
- Cultivated strong relationships with key stakeholders, ensuring open lines of communication for ongoing collaboration and support.
Special Assistant to the Deputy Mayor for Planning
District Of Columbia Government
06.2001 - 06.2002
- Maintained confidentiality of sensitive information while managing correspondence, reports, and documents on behalf of executive staff.
- Supported executive leadership with timely research, data analysis, and strategic planning for informed decisionmaking.
- Assisted in the development of organizational policies and procedures by conducting research and analyzing best practices.
- Delivered exceptional support for executive calendar management by scheduling appointments promptly and resolving conflicts proactively.
- Optimized executive workflow with proactive problem-solving efforts that identified potential challenges early in the process.
- Contributed to successful project outcomes through diligent tracking of project milestones, deliverables, and resource allocation.
- Managed high-level projects successfully by coordinating resources, meeting deadlines, and staying within budget constraints.
Executive Director
Committee Of 100 On The Federal City
04.2000 - 06.2001
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Director for Business Development
Anacostia Economic Development Corporation
09.1988 - 05.2000
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Education
Bachelor of Science - Computer Science
Spelman College
Atlanta, GAMBA - Commercial Real Estate Finance
Massachusetts Institute of Technology
Cambridge, MASkills
Leadership Team Building
Organizational Leadership
Strategic Planning
Operational Excellence
Operations Management
Crisis Management
Employee Relations
Integrity and ethics
Certification
Real Estate Agent
Certified Public Manager, George Washington University
The Certified Public Manager Program, a nationally accredited CPM program, is designed to enhance the skills of District of Columbia Government managers and provide them with the tools to be more effective leaders. Academic rigor is brought to the program through strategic partnerships with the George Washington University, as well as renowned government, nonprofit and private-sector practitioners, who bring the best of leadership and management theory and practice to the classroom.
Timeline
President & CEO
LadyVets Corporation
05.2022 - 01.2024
Office Manager
DC Chamber Of Commerce
01.2021 - 04.2022
President & CEO
LadyVets Corporation
01.2018 - 01.2021
Senior Program Manager
Wire2net, LLC
04.2017 - 01.2018
Vice President, Strategic Partnerships
Industrial Bank
01.2013 - 03.2017
Caretaker
Albert R Hopkins, Jr.
11.2011 - 07.2012
Chief Operating Officer
Capital CREAG, LLC
06.2006 - 11.2011
Director, Public Charter School Financing
District Of Columbia Government
06.2003 - 06.2006
Assistant Commissioner and CRA Manager
District Of Columbia Government
06.2002 - 06.2004
Special Assistant to the Deputy Mayor for Planning
District Of Columbia Government
06.2001 - 06.2002
Executive Director
Committee Of 100 On The Federal City
04.2000 - 06.2001
Director for Business Development
Anacostia Economic Development Corporation
09.1988 - 05.2000
Bachelor of Science - Computer Science
Spelman College
MBA - Commercial Real Estate Finance
Massachusetts Institute of Technology