Hi, I’m
Jennifer Smith
Summary
Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Experienced non-medical Care Provider offering [Number] years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Experienced [Job Title] knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Compassionate [Job Title] assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies.
Overview
38
years of professional experience
1
Certification
Work History
Elite Home Healthcare Services
Personal Care Assistant
09.2022 - Current
Job overview
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
Aldi Supermarket
Store Manager in Training
01.2013 - 01.2017
Job overview
- Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
- Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
- Managed store financials, including budgeting, expense tracking, and accurate reporting to ensure profitability and sustainable growth.
- Enhanced staff productivity by providing thorough training, clear expectations, and consistent performance feedback.
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
- Implemented loss prevention measures, reducing shrinkage rates and protecting company assets.
- Optimized store layout for better customer flow, increasing foot traffic and overall sales numbers.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition initiatives.
Family Dollar
Store Manager
01.2009 - 01.2013
Job overview
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Baker Victory Services
Direct Support Professional
06.2001 - 02.2009
Job overview
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Researched community resources and services to provide accessibility and assistance to clients.
- Educated clients and family members on relevant topics to support independent living.
Walgreens
Assistant Manager
01.1986 - 01.1998
Job overview
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Reduced staff turnover rates through proactive hiring processes and fostering a positive work environment.
- Boosted store profitability with efficient scheduling, cost control measures, and loss prevention strategies.
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
- Promoted brand awareness by coordinating in-store promotional events and marketing campaigns.
Education
Bryant And Stratton College -Buffalo,NY, Downtown, Buffalo NY
No Degree from Business Administration And Management
01.1992
Lafayette High School, Buffalo, NY
GED
11.1991
Skills
- Medication Management
- Care Plan Implementation
- Housekeeping
- Compassionate Patient Care
- Patient Management
- Client Relationship Management
- Case Management
- Indirect Patient Care
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- DCA - Direct Care Aide
- PCHM - Personal Care Homemaker
- PCW - Personal Care Worker
- PCA - Personal Care Aide
- Certified and Trained with Direct Support...
- CPCT/A - Patient Care Technician/Assistant
- [Area of expertise] License - [Timeframe]
- Licensed Store Manager
rollerskating and reading......
i love books and encourages my Children and Grand Children........
Timeline
Personal Care Assistant
Elite Home Healthcare Services
09.2022 - Current
Store Manager in Training
Aldi Supermarket
01.2013 - 01.2017
Store Manager
Family Dollar
01.2009 - 01.2013
Direct Support Professional
Baker Victory Services
06.2001 - 02.2009
Assistant Manager
Walgreens
01.1986 - 01.1998
Bryant And Stratton College -Buffalo,NY
No Degree from Business Administration And Management
Lafayette High School
GED
- DCA - Direct Care Aide
- PCHM - Personal Care Homemaker
- PCW - Personal Care Worker
- PCA - Personal Care Aide
- Certified and Trained with Direct Support...
- CPCT/A - Patient Care Technician/Assistant
- [Area of expertise] License - [Timeframe]
- Licensed Store Manager
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