Jennita Gilsowuth
Customer service
Corsicana,TX
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Chick-fil-A
Corsicana , Texas
10.2021 - 12.2021
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Resolved customer complaints in a professional manner.
- Complied with all health and safety regulations while performing job duties.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Balanced cash drawers at the end of each shift.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Verified that all coupons were valid prior to processing them into the system.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness and presentation of stock room and production floor.
- Recommended, selected, located, and obtained products to meet customer needs.
Personal Care Assistant
Angels Care Home Health
Midland , Texas
01.2020 - 08.2020
- Researched community resources available for additional assistance or services if needed.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Educated family members about proper techniques for caring for the client at home.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Developed individual plans of care based on assessment findings and physician orders.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Administered medication under supervision of a registered nurse or physician.
- Conducted home visits to assess client's needs and provide appropriate interventions.
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Assisted with meal planning to meet nutritional plans.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Reported concerns to nurse supervisor to promote optimal care.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
Education
High School Diploma -
Yap High School
Federated State Of Micronesia 06-2005
Some College (No Degree) -
College of Micronesia
Federated State Of Micronesia Skills
- Product Merchandising
- Customer Service
- Payment Collection
- Order coordination
- Merchandise Restocking
- Customer Complaint Resolution
- Cash Handling
- Guest Services
- Customer Satisfaction
- Telephone management
- Customer Relationship Management (CRM)
Timeline
Customer Service Cashier
Chick-fil-A
10.2021 - 12.2021
Personal Care Assistant
Angels Care Home Health
01.2020 - 08.2020
High School Diploma -
Yap High School
Some College (No Degree) -
College of Micronesia