Jennifer Le

I left my previous dental office (Issaquah Dental Care) only because I went on medical leave and decided that when the 3 months was up I would get a job somewhat closer to home, which is when I started working at Cedar after.

• Dental assistant • Open dental software • Cord packing • Temp crown impressions • Temp crown fabrication • All crown and restorative procedures

• All adult crown and restorative procedures • Eaglesoft software • Invisalign• Hygiene assistant, periodontal charting • Misalign attachments • Oral surgery • Adult and pediatric hygiene • FMX, Pano and all radiography related • Intraoral and EO photos • Scheduling and treatment planning • Sterilization • Cerec• Knowledge of crown milling and crown oven machine usage • Knowledge of iTero usage • Essix retainer and impressions • Sealants • adult ortho, minor childrens ortho• Endo concepts • Implants

• Provided customer service using knowledge of product or service, directed guests to designated areas, set up and break down promotional booths and tents, talked to potential customers and for successful promotional events.

• On-call caregiver to multiple families.

• Caregiver to multiple clients in the Seattle area.

• Acknowledged customer issues and resolved their problems quickly and efficiently, accepted customer payments, and made change when necessary, answered customers' questions on purchases, store policies, and store returns, counted the cash in the register at the start and end of each shift, encouraged customers to register for store rewards cards and promotions, interacted in a pleasant and friendly way with store guests, kept lines moving smoothly so that no more than [number] people were in line, maintained records of purchases and other sales transactions such as returns and refunds, packed purchases into paper and plastic bags neatly to maximize space.

Still currently helping with events every year

• Started as a junior staff, worked throughout high school and in between college
• Worked in the Be Great program at boys and girls club which had me working one on one with youth to assist in education goals and pro social activities

Family business, still help out as needed

• Demonstrated hospitality and customer service while greeting tables.
• Kept food service and preparation areas clean and neat.
• Processed credit card transactions, gift cards and cash payments.
• Explained details for new menu items and daily specials.
• Informed customers of ingredients and allergens to support sensible menu choices.
• Delivered food and beverages promptly to customers.
• Memorized menu additions, changes and limited offerings.
• Listened to guest needs and responded promptly for personalized service.
• Followed safety, sanitization and food handling guidelines.
• Approached and solved problems with initiative and sound judgment.
• Engaged customers in pleasant conversation while completing cash register transactions.
• Bagged, boxed or wrapped products for customers.
• Issued refunds and credits to customers and documented reasons.

• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing community with much-needed services.
• Mentored new volunteers, fostering a supportive and inclusive team environment.
• Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
• Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.

• Provide after school meals for students
• Dropping off sacked meals to students in the morning so that they'll have them when they leave school.

• Sort and organized food and products ready to be given out to other centers that help low income or homeless people.

• Volunteered to provide birthday parties for children.