Jenny Abellard
Waterbury
Summary
Dynamic Surgical Technologist with extensive experience at Stamford Hospital, excelling in surgical assistance and patient care. Proficient in specimen collection and maintaining sterile techniques, I effectively communicate with medical teams to enhance patient outcomes. Recognized for my ability to manage inventory and ensure compliance with safety standards, I am dedicated to delivering exceptional healthcare support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Technologist
Stamford Hospital
Stamford
12.2020 - Current
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Assisted patients with basic care needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles.
- Performed venipunctures, finger sticks for both adult and newborn patients.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Created and maintained unobstructed operative fields using diverse range of tools.
- Sterilized instruments and equipment for specific procedures and arranged for surgeons.
- Prepared surgical instruments and equipment for various procedures.
- Assisted surgeons during operations by passing instruments and supplies.
- Maintained sterile field to prevent contamination during surgeries.
- Conducted inventory management of surgical supplies and tools.
- Educated new staff on sterilization techniques and surgical protocols.
- Monitored patient vitals and reported changes to the surgical team.
- Ensured compliance with safety standards and infection control practices.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
- Assisted in positioning patients on operating table and covered them with sterile drapes.
- Ensured all necessary equipment was available for each procedure.
- Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
- Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
Prior Authorization Specialist
Stamford Health Medical Group
12.2020 - 12.2021
- Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
- Responded to inquiries from healthcare providers regarding prior authorization requests.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Created and maintained spreadsheets detailing medical procedures and insurance denials and approvals.
- Scheduled, coordinated and confirmed appointments.
- Checked patient insurance, demographic, and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
Patient Transporter
Greenwich Hospital
09.2020 - 12.2021
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Responded to emergency situations to help with lifting and transporting patients.
Intake Administrative Assistant
Constellation Home Care
11.2019 - 12.2020
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Liaised between clients and healthcare providers to maintain continuity of care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Updated patient records with accurate, current insurance policy information.
General Manager
MassageLuXe
03.2017 - 04.2019
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
Customer Service Representative
Lee Health
03.2016 - 12.2017
- Verified insurance eligibility and coverage for patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Handled customer service inquiries in person, via telephone and through email.
- Managed patient registration process, confirming data accuracy and completeness.
- Used Epic to schedule appointments.
- Assisted patients in filling out check-in and payment paperwork.
- Balanced deposits and credit card payments each day.
- Completed clerical duties and tasks for clinic administration.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Education
Associate of Science - Nursing
CT State Norwalk
Norwalk, CT12-2027
High School Diploma -
Bishop Verot Catholic High School
Fort Myers, FLAssociate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FLSkills
- Patient Admitting
- HIPAA Compliance
- Document Filing
- Health Education
- Customer Service
- Sales and Upselling
- Drawing Blood
- Creative Thinking
- Diagnostic Testing
- Specimen Collection
- Epic Software
- Patients' vital signs
- Medical Terminology
- Surgical assistance
- Inventory management
- Surgical gowning
- Pre-surgical preparation
- Sterile technique proficiency
- Aseptic techniques
- Surgical equipment handling
Certification
- PT - Phlebotomy Technician
- CPCT - Patient Care Technician
Languages
Haitian Creole
Timeline
Surgical Technologist
Stamford Hospital
12.2020 - Current
Prior Authorization Specialist
Stamford Health Medical Group
12.2020 - 12.2021
Patient Transporter
Greenwich Hospital
09.2020 - 12.2021
Intake Administrative Assistant
Constellation Home Care
11.2019 - 12.2020
General Manager
MassageLuXe
03.2017 - 04.2019
Customer Service Representative
Lee Health
03.2016 - 12.2017
Associate of Science - Nursing
CT State Norwalk
High School Diploma -
Bishop Verot Catholic High School
Associate of Arts - General Studies
Florida SouthWestern State College