JENNY AFABLE
Realtor
Buffalo Grove,IL
Summary
Seasoned professional with over 18 years of experience in facilitation, service, program management and process improvement. Demonstrated expertise in managing complex records systems and driving efficiency across departments. Skilled in preparing technical documents, overseeing compliance and utilizing technology to enhance workflow. Proven ability to lead teams, implement process improvements, and support high-level administrative functions with integrity and attention to detail. Adept at working with diverse stakeholders to achieve organizational goals across various industries.
Overview
18
18
years of professional experience
4
4
Certification
Work History
Licensed Realtor
KELLER WILLIAMS INSPIRE
04.2015 - Current
- Successfully sold over $32 million in residential and commercial real estate, demonstrating exceptional client management, organizational skills, and strategic insight into market trends.
- Achieved Top 2% Realtor status in Kane County, IL in 2021, reflecting outstanding performance and meticulous attention to detail.
- Ranked in Top 10% of Realtors within brokerage, adeptly guiding clients through buying and selling processes, providing high-level support, managing complex transactions, and maintaining comprehensive documentation.
Manager of Customer Relations Management Team
WALK IN THE WORD - HARVEST BIBLE CHAPEL
05.2013 - 06.2014
- Managed a team of 7 staff and 10+ volunteers, improving team productivity and workflow processes.
- Oversaw all inbound/outbound customer relations, accounts receivables, events logistics and customer support systems.
- Developed and maintained support systems, contributing to streamlined operations.
Database Analyst
LEO BURNETT
04.2004 - 12.2006
- Developed Lead Generation Programs for world's leading corporations, providing comprehensive analysis to drive strategic decisions with over 50 lead generation programs.
- Created and maintained detailed reports and documentation, ensuring accuracy and compliance with project goals.
- Coordinated with various teams to execute marketing campaigns, demonstrating strong project management and technical skills.
- Key Accounts: · Walt Disney Parks and Resorts (WDPR), Disney Land Resorts (DLR), Philip Morris, McDonald, Proctor & Gamble: Pampers Division.
Coordinator of Test Development
AMERICAN DENTAL ASSOCIATION
10.1999 - 02.2004
- Led the organization's migration to a new test database system (ParTest to CERTS) migrating over 50,000 items: the successful conversion was recognized as a major milestone for the Department of Testing Services, resulting in increased productivity, decreased operational costs, improved test development processes.
- Managed 55 test construction committees to develop content for the Dental Admission Test and the exam for the National Board of Dental Hygiene.
- Managed the editorial, print and auditing of the test item database.
- Streamlined the development and printing process of the exams, resulting in 8% decrease in printing cost and 50% decrease in production time – year over year.
Education
BA in Speech Communication with Political Science Minor -
AUGUSTANA COLLEGE
Rock Island, IL01.1998
Skills
- Contract Negotiation
- Data Analysis
- CRM Systems
- Project Management
- Change Management
- Training and Communication
- Meeting Facilitations
- Meeting Planning and Logistics
- Microsoft Suites (Vendor Certificate Training)
- Desktop Publishing
- QuarkXpress
- Adobe
- ChemDraw
- Microsoft Visio
- Canva
- Technical Experience
- File Transfer Protocol (FTP) and Basic Networking
- SQL Server Basic Queries
- Photograph and Radiograph Scanning
- DOS Item Bank (ParTest Database System)
- PeopleSoft Financials (Payroll Time Reporting and Approving)
- Social Media Management: Facebook, LinkedIn, Instagram
- Conversational Korean
References
Available upon request.
Certification
- PSA - Pricing Strategy Advisor
- ABR - Accredited Buyer's Representative
- SRS - Seller Representative Specialist
- Buyer Strategies and Conversations
Timeline
Licensed Realtor
KELLER WILLIAMS INSPIRE
04.2015 - Current
Manager of Customer Relations Management Team
WALK IN THE WORD - HARVEST BIBLE CHAPEL
05.2013 - 06.2014
Database Analyst
LEO BURNETT
04.2004 - 12.2006
Coordinator of Test Development
AMERICAN DENTAL ASSOCIATION
10.1999 - 02.2004
BA in Speech Communication with Political Science Minor -
AUGUSTANA COLLEGE