Jenny Almaguer
Las Vegas,NV
Summary
Personable and organized with knack for creating welcoming, comfortable environments. Possesses deep understanding of guest satisfaction and adept at utilizing booking platforms. Dedicated to ensuring memorable stays and fostering repeat business through exceptional service. Developed outstanding customer service and organizational skills in fast-paced hospitality environment. Excelled in managing guest experiences and handling booking systems effectively. Seeking to transition into new field, leveraging strong communication and problem-solving abilities. Experienced with managing guest relationships and property upkeep. Utilizes strong organizational skills to ensure smooth operations and guest satisfaction. Knowledge of handling booking systems and addressing guest concerns promptly.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Airbnb Management
Airbnb
10.2021 - 06.2024
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
Licensed Physical Education
INDER
09.2006 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
Education
Bachelor of Science - Education
Manuel Fajardo
Santiago De Cuba, Cuba06.2026
Skills
- Strong organization
- Booking management
- Effective problem solving
- Exceptional communication
- Guest relations
- Calendar scheduling
- Cleaning standards
- Teamwork
- Customer service
- Attention to detail
- Problem-solving abilities
Certification
- Busines diploma
Timeline
Airbnb Management
Airbnb
10.2021 - 06.2024
Licensed Physical Education
INDER
09.2006 - 07.2021
Bachelor of Science - Education
Manuel Fajardo
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