Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
ODOT
09.2019 - Current
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Developed strategies to streamline and improve office procedures.
Managed filing system, entered data, and completed other clerical tasks.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Ensured compliance with company policies and identified any irregularities or potential misuse conducted regular P-card audits to ensure compliance with company policies. This involved reviewing P-card transactions, verifying receipts, and reconciling expenses to maintain financial integrity and accountability within the organization.
Managed claims submission using the Oracle system
Setup purchase orders through PeopleSoft-EPRO
Managed time and assisted with payroll and human resource duties for division employees.
Responsible for entering, managing, and auditing time for division employees using AGILE and Workday
Entering and managing mileage for division employees via the Oracle system.
Served as a subject matter expert on multiple new projects and systems to provide training for current employees.
Assisted employees and managers in locating and selecting appropriate guidelines, references, or procedures
Managed service awards for all division employees.
Quality Improvement Coordinator
Utica Park Clinic
01.2017 - 09.2019
Developed quality improvement plans, policies, and operational guidelines.
Documented and reported issues with compliance, standards of care, and quality assurance requirements.
Evaluated competency of clinical staff, documenting performance and recommending improvements.
Completed site visits to conduct assessments.
Project Manager for AMGA Obesity Collaborative
Submit all OSHA & regulatory requirements- OSHA compliance improved by 20%
Perform annual risk surveys for clinic adherence-75 clinics completed yearly
Create a correction plan for deficit areas and required improvements
Communication with medical staff regarding urgent needs and new tasks
Conducted comprehensive audits to identify areas of opportunity and implement corrective actions for continuous improvement.
Increased employee accountability by developing key performance indicators related to quality control efforts.
Promoted a safety-first mindset among employees, leading to decreased workplace incidents and injuries.
Established and tracked quality department goals and objectives.
Facilitated open communication channels between management teams and front-line employees to bridge gaps in understanding related to quality expectations.
Advise the Quality team on administrative policies, procedures, and reporting requirements.
Managed checklists and weekly bulletins for the 75 clinics in Oklahoma.