Hi, I’m
JENNY BARRIOS
DIRECTOR OF OPERATIONS
San Antonio,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
years of professional experience
10
years of post-secondary education
2
Language
Work History
V&A PLUMBING INCSAN ANTONIO , TX
Director of Operations
06.2023 - Current
Job overview
- Defined, implemented, and revised operational policies and guidelines.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Mentored and coached team members to foster productive and engaging work environment.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
ALOHA INTERNATIONAL GUATEMALA CITY , GUATEMALA
DIRECTOR OF OPERATIONS
02.2020 - 03.2023
Job overview
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Mentored and coached team members to foster productive and engaging work environment.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Mitigated business risks by working closely with staff members and assessing performance.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
VIPKID HKSAN FRANCISCO , CA
ONLINE TEACHER
06.2016 - 01.2020
Job overview
- Developed lesson plans to engage students online, holding class accountable and generating greater comprehension and learning.
- Tutored students through challenges and issues in project and assignment completion.
- Wrote tests with fairness and rigor, tailoring to focus on key unit objectives and essential concepts.
- Supported student conflict resolution through individual mentoring and coaching.
- Adhered to standards established by institutional leadership, supporting unit objectives while infusing creativity into lessons.
- Navigated technical difficulties in organizing virtual classrooms, adapting lessons where necessary and supporting students in accessing lessons successfully.
- Graded assignments and attributed letter grades to students for performance on assignments of varying complexity and difficulty.
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Developed and implemented classroom routines to address varying student needs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Created lessons and online testing materials to facilitate remote learning.
- Fostered student curiosity and interest through creative hands-on activities.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
GALILEO UNIVERSITY GUATEMALA CITY , GUATEMALA
University Professor
01.2014 - 10.2018
Job overview
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Provided students with constructive, encouraging and corrective feedback.
- Created dynamic learning environment that valued instructor and student interaction.
- Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.
- Researched and selected course texts and supplemental learning materials.
- Graded tests and assignments and uploaded to school database.
- Worked with dean to assess and evaluate courses and programs in appropriate discipline.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
- Conducted on-going program assessment, enrollment and retention tracking.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
- Maintained regular office hours to provide struggling students with additional course help.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
- Assessed students' progress and provided feedback to enhance learning.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
- Applied innovative teaching methods to encourage student learning objectives.
Education
UNIVERSIDAD MESOAMERICANA QUETZALTENANGO, GUATEMALA
Bachelor in Legal Studies from Law
01.2007 - 11.2016
Skills
Process improvements
undefinedPhotography
During my free time I enjoy Photography specifically scenic photography.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Director of Operations
V&A PLUMBING INC
06.2023 - Current
DIRECTOR OF OPERATIONS
ALOHA INTERNATIONAL
02.2020 - 03.2023
ONLINE TEACHER
VIPKID HK
06.2016 - 01.2020
University Professor
GALILEO UNIVERSITY
01.2014 - 10.2018
UNIVERSIDAD MESOAMERICANA
Bachelor in Legal Studies from Law
01.2007 - 11.2016
Similar Profiles
Braidy WorkmanBraidy Workman
Plumber - Gasfitter - Drainlayer at Methven Plumbing - Paul Summerfield Plumbing - Hiflo PlumbingPlumber - Gasfitter - Drainlayer at Methven Plumbing - Paul Summerfield Plumbing - Hiflo Plumbing
Carlos EphraimCarlos Ephraim
Plumbing Service Technician at Rite Way Heating, Cooling and Plumbing ( Formally Plumbing Medic)Plumbing Service Technician at Rite Way Heating, Cooling and Plumbing ( Formally Plumbing Medic)
NOMONDE MILLICENT MOFOKENGNOMONDE MILLICENT MOFOKENG
Administrative & Operations Assistant at LCN Plumbing Supplies and BNI Plumbing ServicesAdministrative & Operations Assistant at LCN Plumbing Supplies and BNI Plumbing Services
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Collin DoanCollin Doan
Sales Associate at Sams Club DistributionSales Associate at Sams Club Distribution