Jenny B. Demantle
Anchorage,AK
Summary
The Advocate provides ongoing advocacy and case management services for ICWA compacted Tribes and families. The candidate manages, coordinate, and support child welfare case work and carry a caseload of state(Child in Need of Aide) and tribal jurisdiction cases. Advocate work in the spirit of partnership with other program staff, and external agencies such as the Office of Children's services. It is entry level position with limited responsibilities and independence and includes the opportunity to advocate to ICWA Advocate II.
Overview
9
9
years of professional experience
Work History
Tribal Child Welfare Advocate
AVCP
02.2024 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Conducted comprehensive client interviews, gathering relevant information to build a strong case foundation.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
- Advocated for policy changes by participating in legislative hearings, using legal expertise to influence public policy.
- Streamlined case management processes, reducing average case duration and increasing team efficiency.
- Fostered collaborative team environment, leading to more effective case strategy development and execution.
- Coordinated with international partners on cross-border legal issues, enhancing firm's global reach and capabilities.
- Drafted and reviewed legal documents with keen eye for detail, ensuring clients' interests were protected in all transactions.
- Improved client satisfaction by offering clear, understandable legal advice and maintaining open lines of communication.
- Represented clients in court effectively, achieving positive outcomes through persuasive oral arguments and thorough preparation.
- Developed and conducted legal workshops, enhancing legal understanding of non-profit organizations.
- Implemented technology solutions for case management, improving efficiency and data accuracy.
- Initiated and maintained strong professional relationships with clients, leading to high retention rates and referrals.
- Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
- Worked with community to increase local firm's presence and assisted partners with reputation management and branding.
- Managed administrative tasks for firm partners and associates.
- Collected and prepared pre-trial discoveries, records and evidence displays.
- Answered telephone and coordinated meetings and conferences.
- Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection.
- Worked closely with litigation attorneys to research, complete trial preparations, and create document drafts for court use.
- Handled filing systems for both short and traditional real estate transactions.
- Maintained litigation docket and calendars for 4 attorneys, noting deadlines for responsive pleadings, motions and other important deadlines.
Prevention Assistant
CITC
03.2023 - 01.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered 1 incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Strengthened supplier relationships by negotiating favorable terms and managing contracts efficiently.
- Improved organizational culture by planning and executing engaging team-building events.
- Bolstered office security measures, updating and enforcing policies for handling confidential information.
- Boosted team productivity with regular preparation of detailed reports and presentations.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
Residential Monitor
CITC
11.2021 - 03.2023
- Participated in team meetings focused on enhancing overall residential services provided at the facility.
- Documented incidents and maintained accurate records, contributing to effective communication among team members.
- Collaborated with case managers and other staff members to develop individualized plans for resident success.
- Trained new Residential Monitors in policies and procedures, contributing to an efficient onboarding process for incoming staff members.
- Developed strong relationships with residents based on trust and respect, supporting their journey toward self-improvement.
- Implemented safety protocols during emergencies, maintaining order while prioritizing the welfare of all residents involved.
- Enhanced resident safety by conducting regular facility inspections and addressing potential hazards promptly.
- Maintained a secure environment for residents through vigilant monitoring of entry points and visitor check-ins.
- Performed administrative tasks such as updating resident files, tracking progress, and providing reports to management.
- Managed inventory of supplies needed for daily operations at the facility while sticking closely to budgetary constraints set forth by management.
- Assisted in conflict resolution among residents, fostering a harmonious living community.
- Continuously sought opportunities for professional development, staying up-to-date on best practices and emerging trends in residential care services.
- Ensured confidentiality of sensitive information concerning residents'' personal lives and treatment plans by adhering strictly to privacy guidelines set forth by the organization.
- Monitored compliance with facility rules and regulations, addressing violations appropriately to maintain a structured environment conducive to recovery or personal growth.
- Facilitated open lines of communication between residents and case managers through timely reporting of significant developments or concerns that arose within the residential community setting.
- Provided support to residents with daily needs, ensuring their well-being and satisfaction within the residential program.
- Maintained relationships with local law enforcement and emergency services, ensuring prompt response to any safety concerns or incidents that occurred within the residential facility.
- Conducted routine room checks, ensuring cleanliness standards were met and identifying maintenance needs as they arose.
- Assisted residents in acclimating to new living situations and provided guidance on how to navigate the complexities of communal living effectively.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Behavior Health Case Manager
Bethel Family Clinic
05.2020 - 08.2020
- Report to Supervisors, weekly meetings with treatment team, interacting with patients for their appointment etc., update and maintain demographics, answering phone calls, Facilitate Virtual Traditional Healing groups every other week, checking patients in, scan documents into NextGen, perform office duties such as maintaining records and retrieving documents, records and reporting, sort and distribute incoming faxes or emails
- Provide SUD assessments evaluating and providing diagnostic criteria that guided recommendations related to substance use misuse or abuse appropriate for a level CDC I
- Manage a caseload of 4-8 inpatient clients which included setting up and following through with an individualized treatment plan, weekly therapy sessions, weekly oversight of progress and updating of the therapy plan, and discharge planning
- Facilitated group therapy using Seeking Safety, Matrix, 12 step and other evidence-based treatment curriculums to support recovery process of residential clients
- Used Traditional counseling and culturally relevant material to provide individualized resources that align with client's value and world perspective
- Provide case management throughout client's residential stay which included coordination with medical providers, mental health providers, outpatient and discharge resources and travel
Psych Tech
YKHC-Psych Tech
09.2017 - 05.2018
- Worked under the direction of CDC Counselors, clinicians and other staff to address a variety of client's needs while they were in the 3.5 SUD residential treatment
- Assisted with setting up and management of therapeutic residential environment
- Facilitated educational, cultural, recreational and recovery themed client group
- Transported clients to and from outpatient appointments
- Supported client medication management, overseeing and distributing medications as prescribed by the medical providers
- Provided daily documentation of events related to the client's daily behaviors and progress towards their treatment goals
Direct Care Provider
YKHC-Direct Care Provider
05.2016 - 09.2017
- Provide direct support services to Individuals with developmental disabilities
- Coordinate based services, assist individuals in accessing resources, work with Direct Supervisors to assure individuals is safe and well
- Meet regularly with individuals and family to assist in successfully addressing issues of self-efficiency
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Supported patients'' emotional well-being by empathetically engaging in conversation and active listening.
- Assisted patients with mobility exercises, promoting increased independence and overall health improvement.
- Improved patient well-being by providing personalized care and addressing individual needs.
- Conducted routine health assessments to monitor vital signs and identify any changes that may require further intervention or evaluation by healthcare professionals.
- Managed challenging situations using effective communication techniques while maintaining a calm demeanor under pressure.
- Facilitated community outings for patients, fostering social engagement and improved quality of life.
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted patients with self-administered medications.
- Documented vitals, behaviors, and medications in client medical records.
Education
Certificate - Counseling
CDC I
Anchorage, AK06.2023
Certificate - Rural Human Service
UAF-Kuc
Bethel, AK05.2023
Skills
- Document filing
- Document review
- Case preparation
- Case management
- Written communication
- Document management
- Writing and editing
- Time management
- Legal case management
- Office management
- Document preparation
- Relationship building
- Knowledge of federal and state laws
- Yupik fluency
- Courtroom procedure
- Court reporting
- Discovery and document review
- Task prioritization
- Teamwork
- Organizational skills
- Effective communication
Coursework
- Ethics
- Client Centered Counseling
- Working with Diverse Populations
- Documentation
- Introduction to ASAM Criteria
- Clinical Documentation and Ethics Issues
- Writing Effective Integrated Summaries
- Introduction to Group Counseling
- Community Resource Use
- Introduction to Addictive Behavior
- Crisis Intervention
- Opioid Misuse Program
- Issues of Personal Development
- Family System I
- Intro to Rural Counseling
- Cross cultural Bridging Skills
- Rural Counseling II
- Intervention/Treatment
- Processes of Community Change
- Inro to Recov. & Mental Illness
- Rural Human Service Practicum
- Practical Math Skills
- Interpersonal Violence
- Case Management
- Grief and Healing
- Introduction to Social Work
- Substance Abuse Counseling
- Writing Across Context
- Current Issues in Human Services
- Ethics Values and & Social Work Prac
- Basic Principles of Group Counseling
- Introduction to Psychology
- Psychology of Development
- Writing and Professions
- Scholarship Recipient
Timeline
Tribal Child Welfare Advocate
AVCP
02.2024 - Current
Prevention Assistant
CITC
03.2023 - 01.2024
Residential Monitor
CITC
11.2021 - 03.2023
Behavior Health Case Manager
Bethel Family Clinic
05.2020 - 08.2020
Psych Tech
YKHC-Psych Tech
09.2017 - 05.2018
Direct Care Provider
YKHC-Direct Care Provider
05.2016 - 09.2017
Certificate - Rural Human Service
UAF-Kuc
Certificate - Counseling
CDC I
Similar Profiles
Aana SlatsAana Slats
Family Advocate at AVCPFamily Advocate at AVCP
Marcus NicolaiMarcus Nicolai
Carpenter at AVCP WeatherizationCarpenter at AVCP Weatherization
Christine BrinkChristine Brink
Human Resources Generalist at AVCP RHAHuman Resources Generalist at AVCP RHA
James HajdukovichJames Hajdukovich
Owner-President at Blue Street Delivery, LLCOwner-President at Blue Street Delivery, LLC
Sarah McKeanSarah McKean
Guest Services Representative Lead at Imaging AssociatesGuest Services Representative Lead at Imaging Associates