Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Belflower

Denton

Summary

Dynamic office manager with proven expertise in customer service and inventory management at Jason Paint & Body. Adept at resolving inquiries and maintaining positive client relationships, ensuring accuracy in accounts receivable and payable. Strong communicator and problem solver, committed to enhancing operational efficiency and client satisfaction.

Overview

10
10
years of professional experience

Work History

Office Manager

Jason Paint & Body
Bullard
07.2018 - 02.2023
  • Responded to customer inquiries via phone or email in a professional manner.
  • Monitored inventory levels and placed orders when needed.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Breakfast Attendant

Best Western Hotel
DeRidder
03.2016 - 04.2018
  • Provided excellent customer service by responding promptly to guest requests and inquiries.
  • Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management team members.
  • Replenished food items on the buffet line in a timely manner.
  • Adhered to sanitation guidelines when handling food products during preparation process.
  • Stocked beverages, coffee pots and other supplies in the dining area as needed.
  • Maintained cleanliness of dining room area including tables, chairs, floors and windows.
  • Communicated effectively with hotel management and staff to resolve any issues promptly.
  • Prepared daily breakfast bar with abundant self-serve and cooked meal items.

Restaurant Hostess

Mercados Resturaunt
Tyler
06.2013 - 02.2016
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.

Education

Some College (No Degree) - English Language And Literature

Tyler Junior College
Tyler, TX

Some College (No Degree) - History

Tyler Junior College
Tyler, TX

Some College (No Degree) - Computer And Information Systems

Tyler Junior College
Tyler, TX

Skills

  • Customer service
  • Inventory management
  • Accounts receivable
  • Accounts payable
  • Office administration
  • Data entry
  • Problem solving
  • Communication skills

Timeline

Office Manager

Jason Paint & Body
07.2018 - 02.2023

Breakfast Attendant

Best Western Hotel
03.2016 - 04.2018

Restaurant Hostess

Mercados Resturaunt
06.2013 - 02.2016

Some College (No Degree) - English Language And Literature

Tyler Junior College

Some College (No Degree) - History

Tyler Junior College

Some College (No Degree) - Computer And Information Systems

Tyler Junior College

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