Jenny Bevins

Work History

Beyond Finance

08.2022 - 10.2024

Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Developed customized payment solutions for clients based on their individual financial situations, promoting successful debt resolution.
Delivered positive customer experiences and successful deal closures through open, constructive communications.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Incharge

04.2022 - 12.2023

Assisted individuals in reducing debt through careful review of their finances and tailored repayment plans.
Worked closely with a diverse range of clients, addressing complex financial issues from various cultural backgrounds and income levels.
Mentored junior credit counselors by sharing expertise and providing guidance on effective client engagement techniques.
Educated clients on credit management strategies for long-term financial success.

CardWorks Servicing

02.2020 - 04.2022

Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Supervised staff of collectors, monitoring phone calls and letters.
Oversaw daily posting of payments to customer accounts.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Cash America

10.2014 - 07.2016

Optimized store layout to showcase high-value items prominently while keeping less popular merchandise readily available for browsing customers'' convenience.
Maximized profits through careful pricing strategies based on market trends and customer demand.
Utilized social media platforms effectively to promote store specials, new arrivals, and upcoming events-attracting new customers in the process.
Organized regular workshops for employees to enhance their understanding of industry, regulations, and product knowledge.
Enhanced customer satisfaction by efficiently appraising items and offering fair loan values.
Increased store revenue by implementing effective sales strategies and promotional campaigns.
Developed strong relationships with local law enforcement, ensuring compliance with all regulations in the buying, selling, and pawning of goods.

Law Office of Harold E. Scherr

04.2008 - 08.2014

Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Supervised staff of collectors, monitoring phone calls and letters.
Oversaw daily posting of payments to customer accounts.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.