Jenny Blann
Vincennes,IN
Summary
Dynamic professional with experience at German American Bank, excelling in client relationship management and customer satisfaction. Proven ability to enhance financial literacy while maintaining compliance with banking regulations. Strong decision-making skills and a positive attitude contribute to effective team leadership and operational efficiency. Committed to delivering exceptional service and fostering client trust.
Overview
14
14
years of professional experience
Work History
Preschool Classroom Aide
Pace Community Action Agency
Vincennes, IN
01.2026 - Current
- Assisted lead teachers in implementing daily lesson plans and classroom activities.
- Supported children's social and emotional development through positive interactions and guidance.
- Organized classroom materials and resources to enhance learning experiences.
- Monitored student progress and reported observations to teaching staff for tailored support.
- Maintained a clean, safe, and engaging classroom environment for students' well-being.
- Served as a positive role model for students, demonstrating strong work ethic, patience, and kindness throughout the school day.
- Enhanced preschoolers'' learning experience by incorporating age-appropriate educational games and activities.
Personal Banker
German American Bank
Vincennes, IN
06.2020 - 01.2026
- Assisted clients with account opening and maintenance, ensuring compliance with banking regulations.
- Educated customers on bank products and services, enhancing their financial literacy and engagement.
- Processed transactions accurately, maintaining a high level of attention to detail in all customer interactions.
- Resolved customer inquiries and concerns promptly, improving overall client satisfaction and retention.
- Monitored account activities for discrepancies, proactively addressing issues to mitigate risks.
- Assisted customers with setting up or closing accounts, and signing up for new services.
Patient Care Technician
Good Samaritan
Vincennes, IN
07.2018 - 06.2020
- Assisted nursing staff in delivering patient care and support activities.
- Monitored vital signs and reported changes to healthcare team effectively.
- Maintained cleanliness and organization of patient areas to ensure safety standards.
- Documented patient information accurately in electronic health records systems.
Assistant Store Manager
Caseys's General Stores
Lawrenceville, IL
02.2012 - 07.2018
- Assisted in managing daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on inventory management and customer service best practices.
- Implemented promotional strategies to enhance product visibility and increase sales performance.
- Monitored store performance metrics, identifying areas for improvement and developing action plans.
- Coordinated scheduling and staffing to optimize workforce efficiency during peak hours.
- Oversaw merchandise displays, ensuring compliance with brand standards and visual merchandising guidelines.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Education
High School Diploma -
Lawrenceville High School
Lawrenceville, IL05.2008
Skills
- Classroom organization
- Health and safety
- Parent communication
- First Aide
- Branch operations
- Customer service
- Customer satisfaction
- Client relationship management
- Positive attitude
- Fraud prevention
- Banking policies and procedures
- Account management
- Money handling
- Team leadership
- Decision-making
- Time management
Timeline
Preschool Classroom Aide
Pace Community Action Agency
01.2026 - Current
Personal Banker
German American Bank
06.2020 - 01.2026
Patient Care Technician
Good Samaritan
07.2018 - 06.2020
Assistant Store Manager
Caseys's General Stores
02.2012 - 07.2018
High School Diploma -
Lawrenceville High School